Why Does Brand New Macbook Pro say I am using almost 5 gigs of photos and 2 gigs of audio when I have none??

Just bought the laptop today and I already only have 67 gigs free of 120, with the majority being in Apps, Pictures, and Videos...of which I have installed nothing. How can that be? And how can I fix it?

I tried the reindexing through Spotlight trick I found on the forums - that didn't work.

I tried a terminal command I found on the forums - that didn't work.

There's no way I've used half my 120 gig storage just by turning on the machine....

Posted on Mar 4, 2016 10:44 AM

Reply
8 replies

Mar 4, 2016 12:32 PM in response to MrScharfy

To determine what you have on your MBP, download from the Internet OmniDiskSweeper and Grand Perspective (both free) and open them. They will show all of your files and the respective sizes. Transfer to an external HDD or delete files you no longer want on your MBP.


Do not forget to empty trash. Only then is space allocated for new data.


Ciao.


Addendum: The program that produces the display in 'About This Mac' has a bug in it. It is not to be trusted for accuracy. Usually, but not always, a Spotlight reindex will correct it, but not in your case.

Mar 4, 2016 12:46 PM in response to OGELTHORPE

DiskSweeper was helpful. Google is using something under File System that's almost 1 gig, called 00000000...whatever that's supposed to be. And Mail is 3.2 gigs...not sure if that's normal, but seems high for mail...Pictures only shows as 25 mb, as opposed to 5 gigs that "About this Mac" was showing so that seems more likely. A lot of random things... sleep image, under private/vm is 1.1 gig? What is that? swapfile is 1.1 gig?


I guess I just bought 120 gigs but can really only use 50 gigs....Lame.

Mar 4, 2016 2:34 PM in response to MrScharfy

Inside the pictures folder you will have what is there. As far as photos Ichat and others. Click on the individual files and using get info will help you to see which one holds the most. The same thing applies to music folder as that is the audio files. Also in Itunes under music or movies. Down at the bottom it tells you how many movies or audio/music files and the size. I would say that the index is wrong. In disk utilities under used does the total amount agree or disagree with what spotlight is showing?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why Does Brand New Macbook Pro say I am using almost 5 gigs of photos and 2 gigs of audio when I have none??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.