iPad password lost

Question

iPad password lost

Hi 🙂

I lost my iPad password so I browse the internet but I didn't find any solution...

I can't go to icloud.com/find to reset my iPad because it's offline.

iTunes (the last version) say me that my iPad is protected by a password so I can't restore it like that.

Finally, when I force my iPad to enter in DFU mode, I can try to restore it, but there's always writted "error 3194" before the end of the restoration...

I hope someone will find a solution 🙂

iPad mini Wi-Fi, iOS 9.2.1, null

Posted on Mar 4, 2016 11:19 AM

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Answer 1

Mar 4, 2016 11:31 AM in response to gaffareljeremie

It's an iPad mini 1 😉

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Answer 2

modular747

Level 6

19,674 points

Mar 4, 2016 11:36 AM in response to gaffareljeremie

"Password" - you mean passcode.

See this: If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes - Apple Support

Note that the latest version of iTunes is 12.3.2

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Answer 3

Mar 4, 2016 11:37 AM in response to modular747

iTunes is on version 12.1, but say there's no updates :/

I will donwload the last version 😉

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Answer 4

Mar 4, 2016 12:15 PM in response to gaffareljeremie

During the restoration, iTunas say that the iPad is locked by a passcode, so he can't continue :/

And it's the same thing when I just plug it in "normal" mode :/

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Answer 5

modular747

Level 6

19,674 points

Mar 4, 2016 12:17 PM in response to gaffareljeremie

Define "normal mode."

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Answer 6

ChrisJ4203

Level 10

236,339 points

Mar 4, 2016 12:20 PM in response to gaffareljeremie

How about if you report what kind of computer and computer OS you are using. There is something wrong if your device is saying that iTunes 12.1 is the current version. That would help some.

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Answer 7

Mar 4, 2016 12:24 PM in response to ChrisJ4203

By "normal" mode I want to say no in DFU..

And I'm on windows 10, but I think I add to do something to force iTunes to don't update, but now that's fixed, iTunes is on its last version 😉

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Answer 8

ChrisJ4203

Level 10

236,339 points

Mar 4, 2016 12:27 PM in response to gaffareljeremie

If you are using Windows 10, you need to be on Windows 12.3.2, which is the latest version and the version needed to support iOS 9.2.1. Update your iTunes.

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Answer 9

Mar 4, 2016 12:28 PM in response to ChrisJ4203

iTunes is now on version 12.3.2, but I still have the same problems :/

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Answer 10

ChrisJ4203

Level 10

236,339 points

Mar 4, 2016 12:30 PM in response to gaffareljeremie

gaffareljeremie wrote:

iTunes is now on version 12.3.2, but I still have the same problems :/

Where you are seeing the 3194 error you reported earlier?

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Answer 11

modular747

Level 6

19,674 points

Mar 4, 2016 12:37 PM in response to gaffareljeremie

gaffareljeremie wrote:

By "normal" mode I want to say no in DFU..

And I'm on windows 10, but I think I add to do something to force iTunes to don't update, but now that's fixed, iTunes is on its last version 😉

I don't think you understand what DFU mode is and the difference between it and recovery mode. There is no reason, and increased risk in using DFU (which is used for hacking only) in this situation.

What is Difference Between Recovery Mode and DFU Mode |

Regardless, putting the phone into recovery mode bypasses the need to enter the passcode:

iOS: Forgotten passcode or device disabled after entering wrong passcode

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Answer 12

Mar 4, 2016 12:42 PM in response to ChrisJ4203

I still have this error with the last version of iTunes yas :/

And I also try with my iPad in restoration mode, but when iTunes "extract the iPad software" (it's writted), iTunes alert me that it can't acces to my iPad because of my passcode :/

(To enter to the restoration mode, I switch off my iPad, I plug it to my computer and press the home button while the iTunes icon isnt show on my iPad)

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Answer 13

modular747

Level 6

19,674 points

Mar 4, 2016 12:48 PM in response to gaffareljeremie

If you're still getting error 3194 with iTunes 12.2.3, did you do the other things suggested in the article I linked in my first post?

Check Hosts file
Check, security and firewall softare
Try another computer?

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Answer 14

ChrisJ4203

Level 10

236,339 points

Mar 4, 2016 12:49 PM in response to gaffareljeremie

If it is still prompting you for the passcode, then you have not successfully gotten the device into Recovery Mode. You will have to try again. If you are still seeing the 3194 error, did you try the steps listed in the link provided earlier, including the check of your hosts file and anti-virus software? If you did and still receive the error, then you are going to have to make an appointment at the Genius Bar of the nearest Apple Store, or contact Apple Support directly.

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Answer 15

Mar 4, 2016 1:01 PM in response to ChrisJ4203

I will try on sunday on another computer...

Thank you very much anyway 🙂

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