PDF READER

Question

Minini Author

Level 1

0 points

PDF READER

This is my experience with PDF reader Pro Free:

the app is quoted "free", but at downloading it took 1.98 euros from my account.

the app does not work, it asks for upgrade to Pro version (additional 49.99 euros)

Can anyone help?

Thank you

iMac with Retina 5K display, iOS 9.2.1

Posted on Mar 5, 2016 4:29 AM

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Answer 1

judysings

Community Specialist

Mar 6, 2016 1:40 PM in response to Minini

Hi Minini,

I'm sorry you are not satisfied with the purchase of PDF Reader Pro from the Mac App Store. Here's how to report the issue to the iTunes Store Support Team. They will review your account with you.

Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store
https://support.apple.com/en-us/HT204084

Take care,

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