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Mar 5, 2016 9:45 AM in response to RichieAgwaby FoxFifth,You either need to spend the balance (one method is to add a credit card so that the item can use the balance and charge the remainder to the card) or you will need to contact iTunes support. See the information below from If you can’t change your iTunes Store country or region - Apple Support
You must spend your balance before you can change stores.
If your store credit is less than the cost of a single item on the iTunes Store, App Store, iBooks Store, or Mac App Store, you can add a credit card to your account. When you buy an item, you will use the remaining store credit and charge the remainder of the purchase to your credit card.
If you don't have a credit card, contact iTunes Store support.