Storage issues iPhone 6

So apparently my iPhone's memory is full and I cannot acces Whatsapp or others app because of that. The actuale problem is that, after consulting my Storage Usage in Settings, I discover that what I have on my phone only takes around 5.5GB and not 11.6GB . Even after deleting some apps, nothing has changed. To mention that all of my media is upload in iCloud (the original-quality) and I have optimized version in my phone's storage. Not to mention the fact that I want to stop storing them in iCloud and it will take me hours to download a number of 2500 worth of photos and videos in my pc from the iCloud simply because I don't have aroung 2.0GB in my phone to download everytings there and then just simply import everything on my computer.


What can I do in order to fix this problem? Or should I say: problems?


Thank you in advance for the help,

Bianca D.

iPhone6, IOS 9.2.1

iPhone 6, iOS 9.2.1

Posted on Mar 5, 2016 12:29 PM

Reply
3 replies

Mar 5, 2016 12:35 PM in response to BiancaDaraban

If you have WhatsApp I suggest deleting it first as there are many reports of issues with storage. Some have reported that the latest WhatsApp update resolves the issues, other say it has not.


Regarding the photos, if they are on your phone why not import them to your computer...

Import photos and videos from your iPhone, iPad, or iPod touch to your computer - Apple Support

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Storage issues iPhone 6

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