Mr.cliffy

Q: Plugged my iPod classic into my Mac PC to download new songs brought from iTunes and have lost entire library from iPod how??

I plugged my classic Ipod into my Imac pc this morning to download some new songs brought from iTunes and I have now lost my entire library of 7,000 songs. How is this and can I get them back? I tried to contact Apple support and because my iPod is more than 12 months old they tell me my support has expired.

This is soo frustrating and expensive as its cost me $1,000's to build my library . . . When I now connect my iPod to my PC. It doesnt recognise it.

iPod classic

Posted on Mar 5, 2016 4:42 PM

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Q: Plugged my iPod classic into my Mac PC to download new songs brought from iTunes and have lost entire library from iPod how??

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  • Helpful answers

  • by turingtest2,

    turingtest2 turingtest2 Mar 5, 2016 5:39 PM in response to Mr.cliffy
    Level 10 (85,833 points)
    iPod
    Mar 5, 2016 5:39 PM in response to Mr.cliffy

    See the first section of Re: Corrupt iPod classic.

     

    tt2

  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Mar 5, 2016 5:52 PM in response to Mr.cliffy
    Level 8 (38,788 points)
    Mac OS X
    Mar 5, 2016 5:52 PM in response to Mr.cliffy

    If your music library is valuable to you, you need to keep a copy of your songs on your computer, not just on the iPod.  iPods can have data corruption and require a Restore (erase).  Or they can become broken or lost.  AND, that iTunes library on the computer needs to be backed up (along with the rest of your user data) in case your computer (or its drive) fails.

     

    If your songs are stored on your computer, it just takes a few mouse clicks and however long it takes for iTunes to sync all of your songs back to the iPod, after doing a Restore.  Even if you get a new iPod, all of your songs are stored on your computer.

     

    First, try doing a regular Reset (restart) of the iPod (data is not affected)

     

    Learn how to reset your iPod - Apple Support

     

    If the iPod does not start up normally, try putting the iPod into Disk Mode

     

    Putting iPod into Disk Mode - Apple Support

     

    Does it go into Disk Mode?  If it does, before doing a Restore on the iPod using iTunes (which erases it), you can attempt to offload song files from it.  You cannot use iTunes to do this, but there are third-party methods and utilities that may allow transfer of song files from iPod to computer.  An Internet search on something like "ipod music transfer" should give you useful links.  Try the method described in this CNET article (which does not require software) IF you can directly access the iPod's storage from Windows.

     

    http://www.cnet.com/how-to/how-to-transfer-music-from-an-ipod-to-your-computer/

     

    If the iPod goes into Disk Mode, but it has serious data corruption (so you cannot access it directly), you may be able  to use specialized data recovery applications by treating the iPod as a USB storage device.  These are the same type of apps used on corrupted computer drives (or when you accidentally erase files).

     

    If it does not go into Disk Mode, the iPod's hard drive may be faulty.

     

    NOTE:  Songs purchased from the iTunes Store can be downloaded again at no cost

     

    Download your past purchases - Apple Support