HT204145: If you think your Apple ID has been compromised

Learn about If you think your Apple ID has been compromised

amber fromwilliamsport

Level 1 (0 points)

Q: My account has been locked out by somebody other than myself how do I use my existing password to log in

My Apple ID Account has been locked by somebody else, I don't know who and now I can't enter my account.

The email address on file (@zensearch) is no longer even a domain and I do not remember my security questions.

I know the password is there a way I can reaccess my account by using that email address.

Posted on Mar 5, 2016 5:19 PM

I have this question too

Q: My account has been locked out by somebody other than myself how do I use my existing password to log in

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by Kappy,

Kappy Mar 5, 2016 5:49 PM in response to amber fromwilliamsport
Level 10 (270,032 points)

Desktops

Mar 5, 2016 5:49 PM in response to amber fromwilliamsport

In the future don't give your phone to someone else or your ID and password. That is how this happens. No one can lock you out of your own account except Apple unless you give them your Apple ID and password. If Apple locks your account they will send you an email about it and why they did it.

Your Apple ID

    1. Forgot iCloud Password
    2. Forgot Apple ID
    3. Apple ID - Apple Support
    4. Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
    5. If your Apple ID has been locked - Apple Support
    6. About your Apple ID email addresses - Apple Support
    7. Get help with Apple ID

Forgot Security Questions

   1. If you forgot the answers to your Apple ID security questions - Apple Support
   2. Apple ID- All about Apple ID security questions
   3. Contact Apple for help with Apple ID account security - Apple Support

Security questions
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