Melanhed

Q: Where is my purchase?

I have a 2007 iMac desktop currently running OS X 10.6.8. Memory is very limited, computer is very slow. In order to add external memory I needed to update my operating system to Mountain Lion. I purchased via the Apple store, BUT when I tried to redeem using the process Apple laid out for me I was notified that I didn't even have enough memory to install Mountain Lion. I spent a month cleaning up my computer to create space. When I tried to follow the process Apple laid out for me a second time I was told the redemption code had already been redeemed (when I tried the first time, I guess). My question: What do I do now?

iMac, Mac OS X (10.5.1), Unsure of operating system

Posted on Mar 6, 2016 9:02 AM

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Q: Where is my purchase?

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