HT201252: Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings

Learn about Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings
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Q: I keep getting error # 4005 when I try to reset my iphone 6 through itunes.

I keep getting error # 4005 when I try to reset my iphone 6 through itunes. The iphone is frozen with the screen showing it wants to connect to itunes. I made sure my itunes and mac software was up to date, tried restarting my computer and tried different usb ports and I still get the 4005 error code every time. I'm also using the same charge cord that came with the phone.

 

Are there any more options for me to unfreeze my phone?

iPhone 6, iOS 9.2.1

Posted on Mar 6, 2016 11:27 AM

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Q: I keep getting error # 4005 when I try to reset my iphone 6 through itunes.

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