Hi there, is there possible to fix my iPhone 5s where my iPhone have been facing the following problems:
Can i trade in my iPhone 5s for the same model? 5s to 5s...
1) There was a time where my iPhone was in restart mode for a day
2) Battery life span deteriorate
3) Cable spoiled
4) Headset got problems in terms of increase and decrease volume button as well as the sound system.
Message was edited by: JoiceTham
iPhone 5s, iOS 9.1, null
If the warranty is still in force, it's a no-brainer - contact Apple. Otherwise...
https://www.apple.com/support/iphone/repair/
Alternately, you could save a substantial sum of money at a reputable non-affiliated repair shop. Should you decide to go that route and you subsequently use Apple for service, be aware of the following:
http://www.apple.com/support/service/
Select “iPhone”
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
Select “Learn more about service coverage”
Under Out-of-warranty repair service, select “Read Apple’s Repair Terms and Conditions”
http://www.apple.com/legal/sales-support/terms/repair/
Select “General Terms”
http://www.apple.com/legal/sales-support/terms/repair/
Select “English”
http://www.apple.com/legal/sales-support/terms/repair/generalservice/serviceterm sen/
Scroll down to section 1.10.6
1.10.6 Disclosure of Unauthorized Modifications. During the service ordering process, you must notify Apple of any unauthorized modifications, or any repairs or replacements not performed by Apple or an Apple Authorized Service Provider (“AASP”), that have been made to your product. Apple will not be responsible for any damage to the product that occurs during the repair process that is a result of any unauthorized modifications or repairs or replacements not performed by Apple or an AASP. If damage results, Apple will seek your authorization for any additional costs for completing service even if the product is covered by warranty or an AppleCare service plan. If you decline authorization, Apple may return your product unrepaired in the damaged condition without any responsibility.
Apple's return policy for the iPhone is 14 days. If it has been longer than that, you send the device in for service. Service determines what to do with your device. If it is under warranty and there is a problem, then they may replace it under warranty, if it is not something they do repairs to, such as screen or battery. If the device is out of warranty, and they determine there is a problem, they will contact you and offer an out of warranty replacement, which you will be responsible for the cost of. The out of warranty replacement device will be the same model, color and capacity as the original.
Yes, but only if Apple decides to. If its your fault that your iPhone got damaged (for example: fell down, fell in water etc..) it is then not covered by warranty - meaning that you have to pay for a replacement.
Can i just trade in for the same model instead of sending it to fix? =)
Take it in to an Apple Store or authorized repair center
As previously a friend mine- iPhone 5 user got a new set of iPhone 5 in return after she sent for a fixed =)
As said: take it to Apple. Apple replaced your friend's phone, but you don't say what the problem was. Whatever: us users cannot speak for Apple.
Apple will only trade your iPhone for a exact same one. Same model, same Color, same capacity only.
It means i can trade in for the same model ... everything the same when i trade in then? =) Then I would like to send my iPhone to switch then =) Thanks
Can I trade in for the same model?
