HT201412: If your iPhone, iPad, or iPod touch won't turn on
Learn about If your iPhone, iPad, or iPod touch won't turn on
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Helpful answers
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Mar 6, 2016 1:51 PM in response to louciamby ChrisJ4203,Since you came to the forum from a support document that deals with this issue, I'm guessing that you already tried those steps. If that is the case, then your only option would be to contact Apple Support as stated in the support document.