Q: "This account does not belong to this store"
All I want to do is update WhatsApp. I have two Apple IDs, one for the US and one for Mexico. I am in the US and my phone is logged in with the US Apple ID. However, when I try to update the app, I get an error message saying that I can't because (and I'm translating from Spanish here so it might not be exact), "This account does not belong to this store". Then it gives me the options to cancel or switch to the Mexican store. So I click Switch to the Mexican store and nothing happens. It goes nowhere. I get a blank screen.
I tried logging out of my Apple ID and logging back in, but the same thing happens. I checked the country setting and it IS set to United States.
iPhone 6s, iOS 9.2
Posted on Mar 6, 2016 6:06 PM