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BM1985

Q: I HAVE 64GB STORAGE IN MY PHONE BUT MY PHONE SHOW ME YOUR STORAGE IS ALMOST FULL AND I DO STORAGE IN  MY PHONE ONLY 4GB SO PLEASE WHAT SHOULD DO

I HAVE 64GB STORAGE IN MY PHONE BUT MY PHONE SHOW ME YOUR STORAGE IS ALMOST FULL AND I DO STORAGE IN  MY PHONE ONLY 4GB SO PLEASE WHAT SHOULD DO

iPhone 6s Plus, iOS 9

Posted on Mar 6, 2016 11:37 PM

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Q: I HAVE 64GB STORAGE IN MY PHONE BUT MY PHONE SHOW ME YOUR STORAGE IS ALMOST FULL AND I DO STORAGE IN  MY PHONE ONLY 4GB SO PL ... more

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  • by D.Cohen,Apple recommended

    D.Cohen D.Cohen Mar 7, 2016 12:55 AM in response to BM1985
    Level 6 (8,424 points)
    Desktops
    Mar 7, 2016 12:55 AM in response to BM1985

    Take a look at this thread and follow the troubleshooting steps suggested there. The issue may be somehow connected with WhatsApp, so try deleting the app.

    storage issues iphone 6

     

    Try to reset your device. This won't delete your data stored on this device.


    • Press and hold the Sleep/Wake button
    • Press and hold on the Home button
    • Keep holding both buttons until the display turns off and back on with Apple logo on it.


    Alternatively, you may go to Settings - General - Reset - Reset All Settings


    If this does not help, restore your device to factory settings. Note that this will erase the data from your device.

    Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.

  • by sachelfromwatford,Helpful

    sachelfromwatford sachelfromwatford Mar 7, 2016 11:21 PM in response to D.Cohen
    Level 1 (6 points)
    Mar 7, 2016 11:21 PM in response to D.Cohen

    My normal storgae space is now full on my iphone 5 and i have to delete apps to increase storage , but my icloud storage has lots of storage space available , how do i increase my storage space on my non icloud storage or can i transfer between the both a bit cryptic but hope someone can help

  • by 0ffline,

    0ffline 0ffline Mar 8, 2016 12:19 AM in response to BM1985
    Level 2 (401 points)
    iCloud
    Mar 8, 2016 12:19 AM in response to BM1985

    Do you have whatsapp installed? There seems to be a storage issue with that application lately.