Q: lIttle compensation
Dear Sir/Madam:
I have a Macbook White my husband gave it to me on 2010
together I also bought a different brand computer
I rarely use Apple white Mac mine until 2013 to 2014 because I'm used to Windows need to learn more Mac Windows
wHen I woke up I just saw my computer bulged the Apple computer
I read online that there a problem with the battery on these batches
I went to retail and they charge me
I was just thinking why is it my fault wherein the other brand which I bought the same time and been using more that Apple product battery gone wild
is it should be Apple might have used a defective battery?
aNyway if you check my information I am Apple customer for almost all their products I am just saying can the Apple customer service can give me a little compensation here or waive something I just bought recently a new Mac Pro 15 inches with I7 Please I'm kinda frustrated with Apple. My husband still using their products but I'm not happy with Apple right now
iMac, iOS 9.2.1
Posted on Mar 7, 2016 12:52 PM
• About Mac notebook batteries - Apple Support
• Apple Portables: Troubleshooting MagSafe adapters - Apple Support
Usually the original battery should last at least one year, depending on operating
conditions, user habits, computer settings, and discharge-recharge cycles. At this
late a date, it should have been inspected tested &/or replaced a few years ago.
To discuss the technical issues involved, you may discuss the problem in person
with a product specialist at an authorized Apple service provider; or to have an
inspection and advice on how to proceed (given damage to the computer) you
also may consider if an Apple Store with genius is available, to set appointment.
Sorry that your MacBook has experienced an upset battery.
Good luck in this matter!
Posted on Mar 9, 2016 8:57 AM