HT201441: Turn off Find My iPhone Activation Lock
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Q: i bought an ipad air 2, i can not activate my ipad at start up, it keep asking me to sign in using the original apple id info whic ... i bought an ipad air 2, i can not activate my ipad at start up, it keep asking me to sign in using the original apple id info which i do not have and i can not get in touch with the previous owner,,,,,,,,can anyone help me with this???? more
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Helpful answers
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Mar 7, 2016 10:17 PM in response to mrdj120by petermac87,Ask for a refund. Without the original owner's password to sign out, the device is unusable to you.
Sorry
Pete
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Mar 7, 2016 10:24 PM in response to mrdj120by sberman,As petermac87 says, your device is Activation Locked, and nobody can help you.