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edustys
Level 1 (0 points)

Q: iMessage constantly requires to sign-in only to stall while "verifying"

iMessage is driving me crazy.  It constantly requires me to sign-in only to stall while "verifying".  Then I get a message that says that my email has to be verified and sends me to Apple.com.  I sign in, using the same username and password. Now WHAT!!!!

 

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iPad 2, iOS 9.2.1, null

Posted on Mar 9, 2016 9:52 AM

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edustys

Q: iMessage constantly requires to sign-in only to stall while "verifying"

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  • by pedro d,

    pedro d pedro d Mar 9, 2016 9:55 AM in response to edustys
    Community Specialists
    Mar 9, 2016 9:55 AM in response to edustys

    Hello there, edustys.

     

     

     

    It sounds like you're unable to activate Massages on your iPad 2 running iOS 9. The following Knowledge Base article offers some great recommendations for troubleshooting:

     

     

     

    If you get an error when trying to activate iMessage or FaceTime

     

     

     

    Check your device settings

    1. Make sure that you’re connected to a cellular data or Wi-Fi network. If you're using an iPhone, you'll need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
    2. Go to Settings > General > Date & Time and make sure that you've set up your time zone correctly.

    Turn off and restart iMessage and FaceTime

    1. Go to Settings > Messages and turn off iMessage.
    2. Go to Settings > FaceTime and turn off FaceTime.
    3. Restart your device.
    4. Turn iMessage and FaceTime back on.

    Still not activated after a day?

    It might take up to 24 hours to activate iMessage and FaceTime. If you've waited more than 24 hours, follow these steps:
    1. Make sure that your device has the latest version of iOS.
    2. If you're using an iPhone, contact your carrier to make sure that you can receive SMS messages.
    3. Contact Apple Support.

     

     

     

    Thanks for reaching out to Apple Support Communities.

     

     

     

    Kind Regards.