Q: Podcast Feed is updating in Podcast App on iOS but not in iTunes
After a 6 month hiatus I returned to Podcasting but have found that, while the show updates on the iOS (and other) apps... it is not updating in iTunes to display our latest episode (in this case Episode 129)
iTunes site is here: https://itunes.apple.com/us/podcast/independent-characters-warhammer/id368421863 ?mt=2
Libsyn Feed is here: http://theindependentcharacters.libsyn.com/rss
I am really concerned about submitting it again as i don't want to duplicate the feed - I know how sensitive this can be.
Any thoughts or where else can I write for support?
Thanks
Posted on Mar 8, 2016 11:19 AM
Currently your artwork is not in the Apple spec range.
http://static.libsyn.com/p/assets/9/f/1/0/9f1086c9f4c4b386/TICs_Logo_Large_back_ black.jpg
Your artwork is smaller than 1,400 x 1,400 - we have seen shows not update for artwork outside the Apple spec range.
Proper artwork for itunes must meet all these specs:
1,400 x 1,400 pixels to 3,000 x 3,000 pixels.
.jpg or .png
RGB color
AND and this is a BIG AND
<500 kb file size.
Make sure you update your artwork - and you MUST also change the file name of the artwork before you upload it to your libsyn account.
Rob W
libsyn
Posted on Mar 8, 2016 12:13 PM