Q: milanese loop

Hi

Check that you are not wearing your watch too tightly.

During general daily wear, for the best results from features such as Wrist Detection, the Taptic Engine and the heart rate sensor, the back of Apple Watch needs to be in contact with your wrist. Wearing your watch with the right fit - neither too tight, nor too loose and with room for your skin to breathe - should feel comfortable whilst allowing the sensors to work as intended, whilst also not causing the catch to slip.

If you are wearing your watch correctly and are concerned that your Milanese Loop may have a manufacturing defect, contact Apple Support (mail-in service may be available) or make a Genius Bar reservation with a view to having your band checked under warranty:

https://www.apple.com/support/watch/contact/

More information:

Wearing Apple Watch - Apple Support

renouffda wrote:

 

.. i would like to hear more from apple

In that case, you will need to visit the Genius Bar again and/or contact Apple Support:

https://www.apple.com/support/watch/contact/

(This is a user-based community).