DohNutz

Q: Apple wireless keyboard and mouse keep disconnecting

I have a late 2015 iMac 27" running Windows 10 with Bootcamp.

 

I am having an issue with the apple keyboard and mouse intermittently disconnecting. Usually if I open up the Bluetooth devices, and click on them they eventually reconnect, but its massively frustrating, especially when trying to hit a deadline.

 

I did a little digging on google and found a suggestion navigate to the Device Manager and select the Network Adapters rolldown. Then under the bluetooth adapters uncheck the "Allow Windows to turn off this device to save power" option under Power Management tab. This didn't fix the problem though it did seem to make it happen less frequently but that could be coincidence.

 

Anyone else have this problem and figure out a way to resolve it?

iMac with Retina 5K display, OS X El Capitan (10.11.3), Windows 10 with Bootcamp

Posted on Mar 8, 2016 4:41 PM