picobot
Level 1 (5 points)

Q: Connect says I need an iTunes Store account when I already have one

Hi there,

 

I've made a iTunes Store account through the iTunes (windows) app to get my podcast on the store. But no matter what browser I load the Podcasts Connect website in, it always tells me that I need and iTunes Store account despite already having one. Note I DID select "None" for the payment method when making my account - do I really have to put in my credit card information just to put my podcast on iTunes?

 

Thanks

Posted on Mar 9, 2016 4:41 AM

by Roger Wilmut1,Apple recommended
Roger Wilmut1 Roger Wilmut1
Level 9 (77,712 points)
iTunes
A:

Their documentation implies that you should enter a credit card number, then change it to 'None' if you don't want it there. Of course the account you've created isn't just for podcasting, it's assumed that you might wish to purchase music. However if you've managed to create an account (which you could do with the ID you log in here with, or create a new Apple ID) and are signed in in the Store within iTunes, then you should be able to proceed at Podcasts Connect.

 

If you can't, your best bet would be to contact Support. Go to https://itunespartner.apple.com/en/podcasts/overview and click the 'Contact Us' link at the bottom of the page.

Posted on Mar 9, 2016 8:03 AM

Close
picobot

Q: Connect says I need an iTunes Store account when I already have one

  • All replies
  • Helpful answers

  • by Roger Wilmut1,Apple recommended

    Roger Wilmut1 Roger Wilmut1 Mar 9, 2016 8:03 AM in response to picobot
    Level 9 (77,712 points)
    iTunes
    Mar 9, 2016 8:03 AM in response to picobot

    Their documentation implies that you should enter a credit card number, then change it to 'None' if you don't want it there. Of course the account you've created isn't just for podcasting, it's assumed that you might wish to purchase music. However if you've managed to create an account (which you could do with the ID you log in here with, or create a new Apple ID) and are signed in in the Store within iTunes, then you should be able to proceed at Podcasts Connect.

     

    If you can't, your best bet would be to contact Support. Go to https://itunespartner.apple.com/en/podcasts/overview and click the 'Contact Us' link at the bottom of the page.

  • by olinselot,

    olinselot olinselot May 25, 2016 1:05 PM in response to picobot
    Level 1 (4 points)
    May 25, 2016 1:05 PM in response to picobot

    I have the same problem. I am stuck in an endless loop of signing into my account, then getting bumped back to the Podcast Connect screen that says "Podcast Connect requires an iTunes store account". To which I am already clearly logged into. I can log out and back in, but still every time it just comes up to that page no matter what I do. Any answers would be beneficial.

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 May 25, 2016 1:47 PM in response to olinselot
    Level 9 (77,712 points)
    iTunes
    May 25, 2016 1:47 PM in response to olinselot

    Your best bet would be to contact Support. Go to https://itunespartner.apple.com/en/podcasts/overview and click the 'Contact Us' link at the bottom of the page.

  • by esotericmrk,

    esotericmrk esotericmrk Jun 17, 2016 5:24 AM in response to picobot
    Level 1 (4 points)
    Jun 17, 2016 5:24 AM in response to picobot

    It appears to be a problem with the DDE link between your browser and iTunes.

     

    To resolve this, just go to iTunes, sign in with your chosen Apple ID, goto iTunes Store, scroll to the bottom, and click on "Podcasts" under the Explore column. Once there, click on "Submit a podcast" from the right hand menu still inside the iTunes Store, this will use your credentials to logon Single Sign-On through your browser.

     

    Worked for me as of 17-06-2016 on a Windows PC running Chrome / Edge.

     

    HTH

  • by Podcast_Fan,

    Podcast_Fan Podcast_Fan Jun 17, 2016 12:57 PM in response to picobot
    Level 1 (144 points)
    Jun 17, 2016 12:57 PM in response to picobot

    Hi Pico,

     

    To be specific, the FAQ says:

    An Apple ID that has been activated in iTunes is required.

    (Bold emphasis mine)

    do I really have to put in my credit card information just to put my podcast on iTunes?

    No.

    Select "None" as the payment type. Report back!

  • by Carbonite85,

    Carbonite85 Carbonite85 Aug 23, 2016 9:33 AM in response to Podcast_Fan
    Level 1 (4 points)
    Aug 23, 2016 9:33 AM in response to Podcast_Fan

    did you have any luck? I'm having the same problem. Don't want to enter a credit card for this particular account.