Location Services Not Working - Macbook Pro and IPad2

I have read through numerous similar regarding issues with location services. I recently moved from Shenyang in NE China to Beihai in the south. Neither my iPad nor MacbookPro can find my location. Before moving here both lumps of hardware worked fine up in Shenyang.

The WiFi router I am using is brand new (TP-Link TL-WR886N) and issued by the local network provider. There have been several posts suggesting some routers may not pass on location data - is there any way to determine this in the router set-up?

I have been through System Preferences and have China set as my region with automatic time zone setting 'ticked'; in Time Zone the message "Unable to determine current location at this time" is shown. The location icon is not shown in the Menu Bar. If I 'look' in the location services displays it shows maps has been trying to use location service.


I have a Huawei Smart Phone with a version of Du Maps loaded and this works perfectly well, as far as showing my location is concerned; the drawback is the maps are in Chinese only, something I am struggling to get to grips with.


Would it be possible to use the Huawei phone (Android) as a portable hotspot that my IPad maps app could use? I have had then paired but so far 'Maps, does not pick up any location data.

iPad 2, iOS 9.2.1

Posted on Mar 9, 2016 6:52 PM

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8 replies

Mar 10, 2016 12:08 AM in response to peterfromglyn ceiriog

Location Services (including automatic time zone selection, Maps, and "Find My Mac") relies on a database of Wi-Fi access points with known locations. You don't have to be connected to a wireless network, but Wi-Fi must be turned on and within range of one of those access points. Otherwise the machine won't be located at all, or the location will be wrong. Sometimes the location will be wrong because the database contains inaccurate data. That would happen, for example, if you moved from one place to another and took your Wi-Fi router with you. The router is still listed in the database, but at the old location.

According to reports, if you connect to a Wi-Fi network with an iPhone, the location of the network will be sent to Apple and added to the database after a delay. An iPhone, unlike other Apple devices, has built-in GPS satellite navigation, and so can locate itself independently of Wi-Fi. The phone would have to be set to share diagnostic and usage information with Apple.

Mar 9, 2016 11:41 PM in response to peterfromglyn ceiriog

Thanks for the info - I had read your earlier similar reply which made me ponder the possible use of my cell-phone as a hotspot.

After posting I setup my IPad to link though my cell phone by the Bluetooth function but still could not be located on the IPad; my phone accurately showed me in building complex I am now using as accommodation.

I switched the WiFi on the cell-phone off and lost my location on the phone.

When I re-enabled the phone WiFi on the phone the location came up immediately on the phone but not on the IPad.

This suggests that the router is up to date and passing through the info to the phone - but neither the IPad nor laptop seem to be picking up the location data.

Mar 10, 2016 4:22 PM in response to Linc Davis

From earlier posts I came to understand that laptops/IPads obtained the location services via WiFi routers, or WiFi hotspots; i.e. they had no in-built GPS services.

Does your reply mean that the GPS signals for a smart phone are received in a smart phone via the WiFi electronics - if I turn off WiFi on the phone I lose my location on the phone?

Mar 10, 2016 11:33 PM in response to Linc Davis

Thanks for the comment, but it does not really clarify the situation outlined in my 2nd post.

If I try to determine my position with either Laptop or IPad, while in my apartment, I receive the message "Your location cannot be determined at this time".

With WiFi turned ON, my Huawei phone shows my location very accurately while in the same location, although I do not know which 'path' the phone was using. On the phone, I turned WiFi OFF and immediately lost my location on the phone - this suggests to me that the location service was working through the WiFi. system.

After a bit more fiddling since receiving your message I looked further into the phone set-up (I have had only 2 days) and found options for location service which allowed GPS only, or high accuracy (using GPS, WLAN and mobile networks).

When I switched to GPS only my location is shown on a map.

When I switch to high accuracy with WiFi ON my location is shown. BUT if I switch off WiFi on the phone, my location is lost via the high accuracy route.

So it appears that while my phone WiFi is ON I can get a location via the WiFi route in combination with the GPS/mobile network.

This suggests, to me, that the WiFi network is passing along the location data to the phone.

This being the case why does the location service NOT work on the Macbook or IPad?

Mar 11, 2016 6:31 PM in response to Linc Davis

I guessed you were referring to the IPhone.

I introduced the workings of my Huawei phone to indicate that my router seems to be working ok - i.e. passing on data needed by location services to the phone - in another post string there had been mention that some routers do not pass through this data.


So the problem remains the same - neither my IPad nor Macbook seem able to determine my location via the WiFi in my apartment.

Status of both IPad and Laptop:

WiFi ON; China selected as region in System Preferences; unable to determine location displayed in the Time Zone area of Date/time of System Preferences.

Following another earlier post I used Reset Network Settings under the General Tab of Settings on the IPad and re-joined my network. The result here was similar to other posters - the icon appeared in the Menu Bar for about 5 seconds before disappearing.

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Location Services Not Working - Macbook Pro and IPad2

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