HT204686: How to erase your iOS device and then set it up as a new device or restore it from backups
Learn about How to erase your iOS device and then set it up as a new device or restore it from backups
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Helpful answers
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Mar 9, 2016 8:35 PM in response to brockfrombogalusaby elcpu,iPhones cannot catch viruses. What makes you think that you have spyware?
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Mar 9, 2016 8:39 PM in response to brockfrombogalusaby deggie,To be absolutely sure put the iPhone in DFU mode (Google it) and restore it as a new device. But if you have not let someone else have access to it for an hour and given them your passcode and Apple ID password then it couldn't have been jailbroken and does not have any spyware.