CalebFD

Q: iP6 SIM not valid

Traveling in China.

iP6 suddenly now displays 'SIM Not Valid'. No phone event. Phone was just sitting on desk.

Been using phone for some time and made no changes.

Called Verizon who claim its a known Apple problem and not their issue.

Can still receive iMessage to the same number on MBA.

 

Powered phone on/off number of times

Removed and re-inserted SIM card (with power off) a few times.

No change. Same 'SIM not Valid' display.

Based on Apple website support suggestions, connected to MBA and tried to update iOS

Can download but can't update as iTunes cannot connect to phone to do backup

"iTunes could not backup the phone xxx because a session could not be started with the iPhone"

 

Tried the 'Apple support will call you' thing and get a 'solution not available' error when I entered my IMEI

Totally stuck 7000 miles from home and now stranded with no phone.

 

Can anyone help?

iPhone 6, iOS 9.2

Posted on Mar 9, 2016 9:11 PM

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