Q: Pop up adverts

We have a White Macbook,13-inch, Mid 2010, 2.4 Ghz intel Core 2 Duo Procesor, 2GB 1067 MHz DDR3 memory, Macintosh HD Startup Disk updated to OS X Yosemite.

Pop up adverts have appeared when we are using the internet randomly on the screen. There is an 'x' to exit it but no sooner has it been clicked they appear again! How do we get rid of them? It's not a problem on the MacBook Pro that we have so where have they come from as they are now ruining a perfectly good laptop.

What can be done please?

MacBook Pro, OS X Yosemite (10.10.4), Photos 1.0.1 (215.65.0)

Posted on Mar 10, 2016 3:35 AM

I have this question too

Q: Pop up adverts

All replies

Helpful answers

by thunderzzz,

thunderzzz Mar 10, 2016 3:37 AM in response to Pickle8
Level 6 (8,379 points)

Notebooks

Mar 10, 2016 3:37 AM in response to Pickle8

I assume you have adware. Follow the instructions on this web page in order to manually remove adware from your mac: https://support.apple.com/en-us/HT203987
You may also find adware removal guide on this page http://www.thesafemac.com/arg-identification/
If you do not want to remove adware manually use this anti malware tool in order to scan and remove it: https://www.malwarebytes.org/antimalware/mac/?utm_source=blog&utm_medium=social
Download, open dmg file , and run it by clicking “Scan for Adware” button to remove adware.
Once done, quit the application and restart your mac.
Reply options

Link to this post

by Eric Root,

Eric Root Mar 10, 2016 10:50 AM in response to Pickle8
Level 9 (74,211 points)

iTunes

Mar 10, 2016 10:50 AM in response to Pickle8

Safari – Popup takes over

Safari – Popup takes over (2)

Popup remover – Scam Zapper
Reply options

Link to this post

Q: Pop up adverts

All replies Helpful answers

by thunderzzz,

by Eric Root,

All replies

Helpful answers