iPad mini has greyed out WiFi and Bluetooth buttons on control center and is inaccessible in settings after update to iOS 9.2.1

Question

Level 1

2 points

iPad mini has greyed out WiFi and Bluetooth buttons on control center and is inaccessible in settings after update to iOS 9.2.1

Hello,

I have this problem regarding my iPad mini (1st gen). I updated my iPad to iOS 9.2.1 and I ended up having my WiFi and Bluetooth features disabled. Prior to the update, these functions were still available. Is there any way I could get them to work again? This issue has rendered my iPad useless and is now just sitting in a corner of my room waiting for it to be fixed.

Below are some pics that show the unavailability of this feature.

NOTE: The WiFi button cannot be switched on, neither can the bluetooth button be switched on.

Hoping for a helpful response regarding this issue.

iPad Mini, iOS 9.2.1

Posted on Mar 10, 2016 11:28 PM

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Answer 1

D.Cohen

Level 6

8,618 points

Mar 10, 2016 11:33 PM in response to veslyre

Take a look at this Apple Support article:

https://support.apple.com/en-us/HT204051

Reset your network settings.

Settings - General - Reset - Reset Network Settings

Reset your device. This won't delete your data stored on the phone.

Press and hold the Sleep/Wake button
Press and hold on the Home button
Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

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Answer 2

veslyre Author

Level 1

2 points

Mar 11, 2016 12:23 AM in response to D.Cohen

My apologies, I should have mentioned in the post that I have already done the basic troubleshooting required such as resetting the network settings or having a hard reset or even having a backup and restore. All these were done and yet the outcome is still the same, the WiFi and Bluetooth are disabled.

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Answer 3

Nepthaly

Level 1

4 points

Jun 25, 2016 2:00 AM in response to veslyre

i have the same problem until now apple doesnt care.

do we need to buy another ipad?

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