veslyre
Level 1 (1 points)

Q: iPad mini has greyed out WiFi and Bluetooth buttons on control center and is inaccessible in settings after update to iOS 9.2.1

Hello,

 

I have this problem regarding my iPad mini (1st gen). I updated my iPad to iOS 9.2.1 and I ended up having my WiFi and Bluetooth features disabled. Prior to the update, these functions were still available. Is there any way I could get them to work again? This issue has rendered my iPad useless and is now just sitting in a corner of my room waiting for it to be fixed.

 

Below are some pics that show the unavailability of this feature.

iPadmini1.png

iPadmini2.png

NOTE: The WiFi button cannot be switched on, neither can the bluetooth button be switched on.


Hoping for a helpful response regarding this issue.

iPad Mini, iOS 9.2.1

Posted on Mar 10, 2016 11:28 PM

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veslyre

Q: iPad mini has greyed out WiFi and Bluetooth buttons on control center and is inaccessible in settings after update to iOS 9.2.1

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  • Helpful answers

  • by D.Cohen,

    D.Cohen D.Cohen Mar 10, 2016 11:33 PM in response to veslyre
    Level 6 (8,424 points)
    Desktops
    Mar 10, 2016 11:33 PM in response to veslyre

    Take a look at this Apple Support article:

    https://support.apple.com/en-us/HT204051


    Reset your network settings.


    Settings - General - Reset - Reset Network Settings


    Reset your device. This won't delete your data stored on the phone.

    • Press and hold the Sleep/Wake button
    • Press and hold on the Home button
    • Keep holding both buttons until the display turns off and back on with Apple logo on it.


    Alternatively, you may go to Settings - General - Reset - Reset All Settings

  • by veslyre,

    veslyre veslyre Mar 11, 2016 12:23 AM in response to D.Cohen
    Level 1 (1 points)
    Mar 11, 2016 12:23 AM in response to D.Cohen

    My apologies, I should have mentioned in the post that I have already done the basic troubleshooting required such as resetting the network settings or having a hard reset or even having a backup and restore. All these were done and yet the outcome is still the same, the WiFi and Bluetooth are disabled.

  • by Nepthaly,

    Nepthaly Nepthaly Jun 25, 2016 2:00 AM in response to veslyre
    Level 1 (4 points)
    iPad
    Jun 25, 2016 2:00 AM in response to veslyre

    i have the same problem until now apple doesnt care.

    do we need to buy another ipad?