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Mar 12, 2016 12:39 AM in response to Fe9aL S.3by King_Penguin,If you haven't already done so then you need to do as message tells you and contact iTunes Support, these are user-to-user forums :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
Or try this form : https://www.apple.com/emea/support/itunes/contact.html
