mcodyuk
Level 1 (0 points)

Q: Apple Pay Updating Cards on Apple watch

error message using Apple Pay on Apple Watch?

 

i see it several times a week now and it's really annoying as when i double tap the button on my watch, I get this message instead of Apple Pay opening.

 

image.png

 

<Edited by Host>

Posted on Mar 11, 2016 2:42 PM

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mcodyuk

Q: Apple Pay Updating Cards on Apple watch

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  • Helpful answers

  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Mar 11, 2016 2:46 PM in response to mcodyuk
    Level 10 (119,369 points)
    Apple Watch
    Mar 11, 2016 2:46 PM in response to mcodyuk

    Force restart your Apple Watch >  Restart your Apple Watch

     

    Then double tap the side button.

  • by Jonathan UK,

    Jonathan UK Jonathan UK Mar 11, 2016 2:48 PM in response to mcodyuk
    Level 7 (28,975 points)
    Apple Watch
    Mar 11, 2016 2:48 PM in response to mcodyuk

    Hi

     

    It may help to close the Watch app on your iPhone (if it is presently open) and then to restart both your iPhone and your watch:

     

    • To close the Watch app on your iPhone, double-click the Home button, then swipe up on the app preview;
    • Turn both devices off together, then restart your iPhone before restarting your watch:
      • To turn your watch off: press and hold the side button until you see the Power Off slider; drag it to turn off;
      • To turn it on: press and hold the side button until you see the Apple logo.

  • by Jonathan UK,

    Jonathan UK Jonathan UK Mar 11, 2016 2:52 PM in response to mcodyuk
    Level 7 (28,975 points)
    Apple Watch
    Mar 11, 2016 2:52 PM in response to mcodyuk

    Carolyn Samit wrote:

     

    Force restart your Apple Watch ..

     

    Force restarting your watch should typically only be done as a last resort and if it is unresponsive.