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Helpful answers
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by Carolyn Samit,Mar 11, 2016 5:17 PM in response to Andrew Blake
Carolyn Samit
Mar 11, 2016 5:17 PM
in response to Andrew Blake
Level 10 (124,473 points)
Apple MusicForce restart the device then try again.
Press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.
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Mar 11, 2016 5:28 PM in response to Carolyn Samitby Andrew Blake,I Already tried it and it didn't work
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Mar 11, 2016 5:58 PM in response to Andrew Blakeby ManSinha,Check to see if your ID and PW combination are still active
Your Apple ID
4. Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
5. If your Apple ID has been locked - Apple Support
6. About your Apple ID email addresses - Apple Support
From a post by Kappy