HT201290: If QuickTime Player can't open an audio or video file

Learn about If QuickTime Player can't open an audio or video file
theodoreroethke

Q: windows 7:  Quicktime cannot play videos (it used to until recently).  Just opens a still photo

I am using a Toshiba laptop using Windows 7.  Suddenly, I find that I cannot view movies using Quicktime.  Instead of the usual window opening, I get a partial window and then a still photograph from the video appears.  The videos are .MOV. 

 

I tried uninstalling QT and then downloading and installing it again.  No affect.

 

Would appreciate any help.  I don't want to have to use Windows Media Player.

 

Quicktime, Windows 7

Posted on Mar 11, 2016 9:26 PM

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Q: windows 7:  Quicktime cannot play videos (it used to until recently).  Just opens a still photo

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