Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

"Your browser does not support iframes, please use a different browser."

I am taking an online course and this message pops up when it is time for me to take my chapter reviews.

While I'm able to take the test, I cannot press "continue", therefore, I cannot submit my test results.

Down below the review box it says "Your browser does not support iframes, please use a different browser."

My OS is updated, I updated Adobe Flash and Reader, but I have no idea how to fix this. I really need to be able to submit my test results and I have sadly wasted several hours trying to figure this out.

iMac, OS X El Capitan (10.11.3)

Posted on Mar 12, 2016 6:05 AM

Reply

Best reply

Level 4

1,971 points

Posted on Mar 12, 2016 6:12 AM

Safari does support iFrames. The problem is the web site. Contact them for support. Or download a browser like Opera or Dolphin and give the web site a shot in one of those.

View in context

12 replies

Best reply

Level 4

1,971 points

Mar 12, 2016 6:12 AM in response to Huddybuddy2007

Safari does support iFrames. The problem is the web site. Contact them for support. Or download a browser like Opera or Dolphin and give the web site a shot in one of those.

Reply

Mar 12, 2016 8:27 AM in response to Huddybuddy2007

The web site is not properly handling your browser. Do as the message says, try another browser. FireFox may be a good browser to try.

Reply

Level 10

207,481 points

Mar 12, 2016 9:43 AM in response to Huddybuddy2007

Go to the Develop menu in Safari and select a different User Agent.

See if that will let you view the iFrames.

Reply

Mar 14, 2016 8:30 AM in response to Old Toad

I don't know how to do this. I went into Safari and couldn't find any of that.

Reply

Level 10

207,481 points

Mar 14, 2016 9:00 AM in response to Huddybuddy2007

Do you have a menu in Safari titled Develop?

If not go to the Safari/Advanced preference pane and check this box:

That will put the Develop menu in the menu bar.

Reply

Mar 14, 2016 9:20 AM in response to Old Toad

I added the develop menu and tried every option, but it still shows the message about iframes. 😕

Reply

Level 10

207,481 points

Mar 14, 2016 9:33 AM in response to Huddybuddy2007

What site is it so we can try.

Reply

Mar 14, 2016 9:35 AM in response to Old Toad

It's a student dashboard for a course.

Reply

Level 10

207,481 points

Mar 14, 2016 9:42 AM in response to Huddybuddy2007

Give Firefox a try.

Reply

Mar 14, 2016 11:52 AM in response to Old Toad

I wish I had thought of that. 😁 😉

Re: "Your browser does not support iframes, please use a different browser."

Reply

Level 10

207,481 points

Mar 14, 2016 11:54 AM in response to BobTheFisherman

Some people have to be told twice I guess.😉

Reply

Mar 14, 2016 11:59 AM in response to Old Toad

😉

Reply

"Your browser does not support iframes, please use a different browser."

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up