AirPlay: There are no speakers connected (actually, not)

Question

Level 1

12 points

AirPlay: There are no speakers connected (actually, not)

Dear Apple and iTunes.app team!

I am constantly getting this error (see screenshot attached) everytime when I start playing music from iTunes via AirPlay (streaming to Airport Express with AUX-connected speakers).

But my speakers definitely are connected and playing normally! 🙂

I use iTunes everyday, so I see this message everyday, and even some times a day. With no ability to somehow overcome it. It makes me really crazy

I know that this feature is important, but please just let me check an option "Everything ok, let me just listen to my music through those unconnected speakers and never warn me again."

Thank you in advance!

MacBook Pro (Retina, Mid 2012), OS X El Capitan (10.11.3), null

Posted on Mar 12, 2016 4:41 AM

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Answer 1

Feb 25, 2017 3:56 PM in response to jeremy_v

I'm having a similar issue. I have two Airport Express 802.11N 2nd Gen devices. One does not give the "No speakers" error, and one does. I've reset the Express, restored it factory defaults and used the paper-clip to reset it. All with no change in results. The settings are exactly the same as the second unit, other than the name, but only the one continually gives this error. Whether headphones, analogue or digital connection, I get the same "There are no speakers connected to the AirPlay device" alert, even though music is playing through the speakers. This only started a couple of months ago, but nothing I've tried seems to fix the issue. Any ideas? Thanks in advance.

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Answer 2

jeremy_v

Community Specialist

Mar 13, 2016 3:09 PM in response to Notoleg

Hi Notoleg,

Thank you for contributing to the Apple Support Communities.

It looks like your iTunes is warning you that speakers are not connected to your AirPort, when in fact they are connected. I can see how this would be frustrating to see every day. Does this happen when other speakers (or even a headset) are plugged into your AirPort?

Have you tried resetting your AirPort base station? If not, you can try a "soft reset" as mentioned in Resetting an AirPort base station FAQ. If the situation continues, you can also try a "hard reset" and "factory default reset," although note that the third option will require you to set up your network again.

Sincerely.

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Answer 3

Notoleg Author

Level 1

12 points

Mar 14, 2016 5:43 AM in response to jeremy_v

Hi jeremy,

Thank you for your response.

> Does this happen when other speakers (or even a headset) are plugged into your AirPort?

No it doesn't. I'm pretty sure the problem is in speakers, not in Airport Express. But I can not (and to be honest - don't want to) change the speakers (BOSE). And can't fix it either. So I think iTunes alert should contain an option to automatically dismiss all these warnings in future. It is the only (and most logical and simple) way to overcome such situations. It should not be a big deal to add a checkbox there.

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