Q: ITunes does not recognize my IPhone 5s- tried running diagnostics but everything comes up blank
Using Itunes to change simple ringtones. I discovered It does not recognize my phone, it did when I downloaded music that I purchased. I have a Iphone 5s-16 GB-quad core. I'm running ISO 9.1.2- I went through basic troubleshooting- including- device manager and tried going through Program File- The App just does not see my Phone I have it on ans I tried all my USB ports and still nothing.
iPhone 5s, iOS 9.2.1, changing ringtones
Posted on Mar 12, 2016 10:41 AM
by itunes999,Apple recommended
Refer the below article it may help you !!!
If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
Posted on Mar 12, 2016 11:29 PM