iPad won't charge

This just started happening a short time ago. When I plug it in, the battery icon remains. I tried both cables I have, plugged it into a different location on the wall, and plugged in to my laptop. I also rebooted my iPad (pressing home and power buttons). Unfortunately, nothing has worked. There's no dust or debris stuck inside the charging port either. What are possible reasons why it stopped charging?

iPad Air, iOS 9.2.1

Posted on Mar 12, 2016 9:25 PM

Reply
6 replies

Mar 27, 2016 8:08 AM in response to Danny9400

I went to an Apple store where a genius said the charge port is broken and recommended replacing my iPad for $300. In the meantime, I have been able to charge it by resetting it. Yesterday, it wouldn't charge at all no matter how many times I reset it. I found out today that it will still charge when it's fully turned off, though it takes longer than before.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPad won't charge

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.