Amnon39

Q: iMac stuck

I can't restart my iMac. At the middle of the restarting, When the bar was running, Its turn down.

I have tried to run it in a single mode by pressing the command+s, And the Mac began to run in a "DOS" mode, halting as showing in the attached photo.

What is the meaning and what to do next?

Imac.JPG

 

Thanks,

Amnon

iMac, OS X El Capitan (10.11.1)

Posted on Mar 13, 2016 12:23 AM

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Q: iMac stuck

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  • Helpful answers

  • by arthur,

    arthur arthur Mar 13, 2016 4:09 AM in response to Amnon39
    Level 5 (5,193 points)
    iBooks
    Mar 13, 2016 4:09 AM in response to Amnon39

    As long as you are in single user mode, go ahead and repair your HD. Here is a link with instructions:

    http://www.everythingmacintosh.com/tech-notes/repair-your-hard-disk-in-single-us er-mode/

     

    Do that and then reboot and report back.

  • by Leopardus,

    Leopardus Leopardus Mar 13, 2016 4:13 AM in response to Amnon39
    Level 4 (1,087 points)
    Desktops
    Mar 13, 2016 4:13 AM in response to Amnon39

    It is not "DOS" that you are seeing, but the command line prompt. It is actually how computers work, and what you see is the Single User Mode with a typical prompt. (meaning it is waiting for you to give it a command or a program to execute). It also give you three indicators (suggestions), what you can do. As you probably don't have knowledge of Unix, my advice to you would be to type the last one (exit) and enter.

    The system would try to boot in the more familiar (to you) format.

    I would rather suggest that you try and boot into Safe Mode first and see if you can get it to boot there, than starting at the command line. When you are in Safe Mode (Means holding down the SHIFT button while restarting), we can assist you going further. If it does not want to boot into Safe Mode, tell us that too.

     

    Leo

  • by Amnon39,

    Amnon39 Amnon39 Mar 22, 2016 5:36 AM in response to Leopardus
    Level 1 (5 points)
    Desktops
    Mar 22, 2016 5:36 AM in response to Leopardus

    Sorry  for the delay.

    After running the command I have got a new message:

    IMG_3213.JPG

     

    What are my options?

    BTW, I have a full backup of the HD by Carbon Copy

     

    Thanks,

    Amnon

  • by Amnon39,

    Amnon39 Amnon39 Mar 22, 2016 6:34 AM in response to Amnon39
    Level 1 (5 points)
    Desktops
    Mar 22, 2016 6:34 AM in response to Amnon39

    I have tried to boot my mac with command+r and get that message:

     

    IMG_3218.JPG

    Any suggestion what to do?

    Thanks,

    Amnon

  • by Leopardus,

    Leopardus Leopardus Mar 22, 2016 6:39 AM in response to Amnon39
    Level 4 (1,087 points)
    Desktops
    Mar 22, 2016 6:39 AM in response to Amnon39

    When in Single User Mode:

    Right after the root# prompt, enter the following:

    /sbin/fsck -fy

    Press the Return key.

    You’ll see the prompts as each part of the hard drive’s directory is checked. (Checking extents overflow file, Checking catalog file, Checking multi-linked files, etc.) It will take a few minutes. At the end, if your drive was OK, the screen will say “The volume (name of your hard drive) appears to be OK”. If any repair was made, you’ll see the prompt, “FILE SYSTEM WAS MODIFIED”. Then, you’ll see the root# prompt again.

    Right after the root# prompt, enter the following:

    shutdown -r

    and the Mac should reboot.

    From your pictures it seems however that the Mac cannot access the drive. Do the AHT as in Apple: Hardware Test

    You can also try to work through this guide, to try and solve it: follow the instructions for ML /Mavericks.

    ..Step by Step to fix your Mac | Apple Support Communities

    Finally, when all this fails: Boot your Mac into the CC copy that you have and try and repair the internal drive from there.

     

    Leo

     

    Edit: When you are in the Recovery Mode, try with DiskUtility to fix the drive. Before the drive is not fixed, you will not be able to install or re-install. First get that sorted out.

  • by Amnon39,

    Amnon39 Amnon39 Mar 22, 2016 10:26 AM in response to Leopardus
    Level 1 (5 points)
    Desktops
    Mar 22, 2016 10:26 AM in response to Leopardus

    Thanks,

    I will try.

    Amnon

  • by Amnon39,

    Amnon39 Amnon39 Mar 29, 2016 12:24 AM in response to Amnon39
    Level 1 (5 points)
    Desktops
    Mar 29, 2016 12:24 AM in response to Amnon39

    I have managed to a position to reinstall El Capitan.

    During the process I got two notice:

    The first to choose the disk to install the application:

    IMG_3304.JPG

    And the second one, telling me that the disk is locked:

    IMG_3306.JPG

     

    The same notice when I am trying to install it on the recovery HD, That I don't have any clue what is it.

    Any help on this,

     

    Thanks,

     

    Amnon