My front camera doesn't work anymore... Help ? (Urgent)

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Level 1

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My front camera doesn't work anymore... Help ? (Urgent)

Hi !

(I have an iPod 5th generation iOS 9.2.1)

So, about 2 days ago, my front camera stopped working.... When I want to switch from back to front camera, it doesn't work, my iPod just "stays" on back camera...

I didn't install a new update or download any apps that I think could refer to the problem...

Also, I've tried to restart my iPod twice and it didn't do anything... I would reset all settings but I've forgotten my password for that...

Is there anyway I could make it work again ? I hope so...

If not, I'll go to an Apple Store to fix it...

iPod touch (5th generation), iOS 9.2.1

Posted on Mar 13, 2016 7:39 AM

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Answer 1

lllaass

Level 10

210,519 points

Mar 13, 2016 7:45 AM in response to ma.rsly

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected. You said you can't do that. If you have Restrictions set then you will have to restore to factory settings/new iPod since restoring from backup will only restore the Restrictions passcode.

You may have to place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

If recovery mode does not work try DFU mode.

- Restore from backup. See:

Restore your device from an iCloud or iTunes backup - Apple Support

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

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