Why does my computer freeze every time I open iTunes Store?

I have Windows 8. This problem randomly started today.


Any assistance would be greatly appreciated.

Posted on Mar 13, 2016 12:45 PM

Reply
5 replies

Mar 14, 2016 8:04 AM in response to Shane_Bazinet

Do you have the latest version of iTunes.

Check if you have any updates under HELP>Check for updates.

Also, check if your computer needs any updates.

If you can't get into iTunes to check the update go ahead and uninstall iTunes and reinstall iTunes.

Remove and reinstall iTunes and related software components for Windows 7 and later - Apple Support


Remove these in order in the control panel:

Use the Control Panel to uninstall iTunes and related software components in the following order:

  1. iTunes
  2. Apple Software Update
  3. Apple Mobile Device Support
  4. Bonjour
  5. Apple Application Support 32-bit
  6. Apple Application Support 64-bit


Then, go to apple.com/iTunes and re-download iTunes, this resolved my issue when I was using a windows 7.

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Why does my computer freeze every time I open iTunes Store?

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