iPad screen goes foggy intermittently

Question

Level 1

2 points

iPad screen goes foggy intermittently

My ipad screen has suddenly started going foggy when I unlock it. I haven't dropped it or damaged it.

It only happens intermittently, if I lock the screen then unlock it, the display is fine again. Then the problem returns a little while later.

I've tried restarting & resetting the iPad to no avail. I've checked the brightness setting and it's not that.

this is what it looks like when it's affected, it's all washed out & foggy instead of the usual bright colours

iPad Mini, iOS 9.2.1

Posted on Mar 13, 2016 1:48 PM

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Answer 1

Demo

Level 10

166,501 points

Mar 13, 2016 1:56 PM in response to Lisa.j.f

Make an appointment at an Apple Store and let them take a look at the iPad.

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Answer 2

Mar 13, 2016 1:56 PM in response to Lisa.j.f

I Had this on a mini 3, I tried everything, even a backup and restore. Multiple responses were a new lcd screen was needed.

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Answer 3

Lisa.j.f Author

Level 1

2 points

Mar 15, 2016 4:01 AM in response to Lisa.j.f

I'm sure it's not a hardware problem as it only happens occasionally and locking then unlocking the screen fixes it. Is it a software bug?

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Answer 4

thunderzzz

Level 6

8,452 points

Mar 15, 2016 4:11 AM in response to Lisa.j.f

I would schedule the appointment. For me it also looks like hardware issue. It does not matter if it hapens ocasionally or all the time. Do not underestimate display issues.

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Answer 5

Demo

Level 10

166,501 points

Mar 15, 2016 4:15 AM in response to Lisa.j.f

I Also, still believe that it is a hardware issue, but if you really want to rule out software issues, restore the iOS software using iTunes. Backup, restore the iOS, then restore the backup. If the problem persists, restore as new and see if it goes away then. You can add your content back manually.

IF that fails, you can pretty much assume that it is hardware.

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Answer 6

Skydiver119

Level 9

53,405 points

Mar 15, 2016 5:44 AM in response to Lisa.j.f

Tossing in my opinion that it's a hardware issue, likely the digitizer. Please feel free to keep trying the restore or reset, but honestly if it persists, you paid too much for the device to have to deal with glitches. ANd if it is hardware it's just a matter of time before it fails totally. ANd if that screen dies you can't enter a passcode to get it backed up. If it were mine I would still take it in to be checked, if for nothing else than to official document that your device has a problem.

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