trying to restore from iCloud and wrong apple id comes up
Had to restore my iPhone and trying to restore from a iCloud back up and when I start the process on my phone it bring me to a apple id password and I can't do anything . Example below
1. hello screen-done
2. Launguage-English-done
3. country-USA done
4. choose WIFI-done
5. location services-Enable-done
6. restore from iCloud back up-done
7. Enter Apple Id and password-done
8. terms and conditions-done
9. Choose back up done
10. enter the apple id password for email! Well that apple id is my old email and when i put my correct password it says incorrect apple id or password???
Please help I have to back up from iCloud because i have very important work info and I tunes back up is from 3 months ago
Please help thanks in advance
iPhone 6, iOS 9.2