download icloud backup data

Hi sdrmike,

The resource below provides information on how to archive your iCloud data. But if you are unable to restore your iPhone from an iCloud backup, you will need to do a backup using iTunes and restore from that. iTunes does not work with the iCloud backup file.

Archive or make copies of your iCloud data

How toback upyour devices using iCloud or iTunes

Make a backup using iTunes

1. Open iTunes and connect your device to your computer.
2. Save content that you downloaded from the iTunes Store or App Store by clicking File > Devices > Transfer Purchases. Then wait for the transfer to finish. If you're using Windows and you don't see a File menu, hold down the Control and B keys.
   
   
   
3. If you want to save Health and Activity data from your iOS device or Apple Watch, you’ll need to encrypt your backup: Select the box called Encrypt [device] backup and make a memorable password.
   
   Write down your password and store it somewhere safe, because there's no way to recover your iTunes backups without this password.
   
   
   If you don't need to save your Health and Activity data, you can make a backup that isn't encrypted. Just click Back Up Now. If you're using Windows click File > Devices > Back up (if you don't see a File menu, hold down the Control and B keys).
   
4. After the process ends, you can see if your backup finished successfully in iTunes Preferences > Devices. You should see the name of your device with the date and time that iTunes created the backup. If you encrypted your backup, you should also see beside the name of your device.
   

Follow more steps if you need help making an iTunes backup. Learn how to encrypt your backup.

About backups in iCloud and iTunes

Find and manage your iTunes backups

Take care,