WebKit encountered an internal error

iPad continues to display the message, " Safari cannot open the page. The error was webkit encountered an internal error," when I try to connect to the internet. I'm not very tech savvy so please feel free to dumb down any suggestions 🙂

iPad Mini, iOS 9.2.1

Posted on Mar 13, 2016 9:23 PM

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8 replies

Mar 15, 2016 8:06 AM in response to BigDGoodwin

Hello BigDGoodwin,
I understand that you are having issue with browsing the web on your iPad. Let's see if we can get this sorted out.
The firs thing I would look at is to reset Safari on your iPad. Go to Settings > Safari and then tap Clear History and Website Data. Then it is a matter of opening Safari again and then try connecting to a website. Take a look at the article below for more details.
Safari settings
http://help.apple.com/ipad/9/#/iPadabb26b71

Take care

Apr 13, 2016 1:59 PM in response to norm123

Hi norm123,


Sorry to jump on someone else's post but this is doing my head in!


My Ipad displayed the same error message, then Safari crashed and both Settings and Safari wouldn't open. I have restored it via iTunes and my PC which has fixed the issue with Settings. Therefore, I have been able to follow your advices.. but even after clearing History and Website Data many times + rebooting the device by holding both the Sleep/Wake and Home button until the apple appears, the issue is still there: When I click on Safari, a white page opens and shuts down within half a second.


Any further thoughts on how to resolve this would be most appreciated!


Thanks!

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WebKit encountered an internal error

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