kelly_babeez
Level 1 (0 points)

Q: if i sync my iphone where it shows my app/doc

if i sync my iphone 5s where it shows apps/doc&data/photos/contacts etc in the color if i press sync will it delete my contacts and text msg or just my photos/cookies etc

iPhone 5s, iOS 9.2.1

Posted on Mar 13, 2016 10:09 PM

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kelly_babeez

Q: if i sync my iphone where it shows my app/doc

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  • by alex_h1,

    alex_h1 alex_h1 Mar 15, 2016 9:18 AM in response to kelly_babeez
    Community Specialists
    Mar 15, 2016 9:18 AM in response to kelly_babeez

    Hi there Kelly, 

     

    It sounds like you are concerned you will lose your data if you sync your phone to iTunes. Is there some sort of message saying that you have been syncing with another library or anything like that? Have you ever synced this phone to the iTunes library you are currently using?

     

    Normally if anything is going to be erased you will get a message of some sort saying so. I would suggest you make an iCloud backup first to ensure your data is safe. Start by signing into your iCloud account so you can set it to sync your contacts, enable iCloud Photo Library and have them stored remotely:

     

    http://www.apple.com/icloud/setup/ios.html

     

    Then proceed to making an iCloud backup:

    Make a backup using iCloud

    1. Connect your device to a Wi-Fi network.
    2. In iOS 8 or later, tap Settings > iCloud > Backup.
      In iOS 7 or earlier, tap Settings > iCloud > Storage & Backup. 
    3. Make sure that iCloud Backup is turned on.
    4. Tap Back Up Now. Stay connected to your Wi-Fi network until the process completes.
    5. Make sure the backup finished by tapping Settings > iCloud > Storage > Manage Storage, and then select your device. The backup you just made should appear in the details with the time and backup size.

    From: How to back up your devices using iCloud or iTunes

     

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