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Mac hang on any file operation

I have desktop Mac Mini (Late 2012), 2,3GHz Intel Core i7, 8GB 1600 MHZ DDR3, El Capitan 10.11.3

I also have Mac Mini Server (2010). My server is used as a file server for my desktop. I have 2 external drives conected to that server. Im using it also as HTPC system.


Recently I upgraded memory in my desktop 4GB => 8GB.

I also recently upgraded OS in my Mac Mini server from Snow Leopard to El Capitan 10.11.3 and my HTPC app Kodi 14.2 => Kodi 16.

Somewhere in this time my problem started :/


My destop runs perfectly most of the time.

But after longer period of time (especially after night) I got an issue.

When I tried (on my desktop) save anything (from textedit to chrome web page) the file dialod doesn't open and the whole app freezes (hang).


I have to restart my desktop to make file operations work correctly again. I can map my network drives and everything will work, but only for a limited time. I know that after longer period or after night, I will have the problem again.


I checked power management and the server doesn't have computer sleep.

I used Onyx on desktop and server to clear any mess.

Nothing helped :/


Here is a problem report, sample is below.


Pleeeease, help!



Date/Time: 2016-03-12 14:10:27 +0100

OS Version: Mac OS X 10.11.3 (Build 15D21)

Architecture: x86_64

Report Version: 22


Command: Chrome

Path: /Applications/Google Chrome.app/Contents/MacOS/Google Chrome

Version: 48.0.2564.116 (2564.116)

Parent: launchd [1]

PID: 240



Event: hang

Duration: 5.00s (process was unresponsive for 111 seconds before sampling)

Steps: 50 (100ms sampling interval)



Hardware model: Macmini6,2

Active cpus: 8



Fan speed: 1794 rpm



--------------------------------------------------

Timeline format: stacks are sorted chronologically

Use -i and -heavy to re-report with count sorting

--------------------------------------------------



Heaviest stack for the main thread of the target process:

50 ??? (Google Chrome + 2852) [0x1099d4b24]

50 main + 530 (Google Chrome + 3394) [0x1099d4d42]

50 ChromeMain + 66 (Google Chrome Framework + 13426) [0x109c3f472]

50 ??? (Google Chrome Framework + 5491734) [0x10a178c16]

50 ??? (Google Chrome Framework + 5494444) [0x10a1796ac]

50 ??? (Google Chrome Framework + 55208653) [0x10d0e2acd]

50 ??? (Google Chrome Framework + 55236706) [0x10d0e9862]

50 ??? (Google Chrome Framework + 55226343) [0x10d0e6fe7]

50 ??? (Google Chrome Framework + 662040) [0x109cdda18]

50 ??? (Google Chrome Framework + 6028227) [0x10a1fbbc3]

50 ??? (Google Chrome Framework + 5774356) [0x10a1bdc14]

50 ??? (Google Chrome Framework + 5776782) [0x10a1be58e]

50 -[NSApplication run] + 682 (AppKit + 524232) [0x7fff9374cfc8]

50 -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454 (AppKit + 4548931) [0x7fff93b23943]

50 _DPSNextEvent + 1067 (AppKit + 565486) [0x7fff937570ee]

50 _BlockUntilNextEventMatchingListInModeWithFilter + 71 (HIToolbox + 198063) [0x7fff850df5af]

50 ReceiveNextEventCommon + 184 (HIToolbox + 198263) [0x7fff850df677]

50 RunCurrentEventLoopInMode + 235 (HIToolbox + 198965) [0x7fff850df935]

50 CFRunLoopRunSpecific + 296 (CoreFoundation + 455480) [0x7fff9731c338]

50 __CFRunLoopRun + 927 (CoreFoundation + 457023) [0x7fff9731c93f]

50 __CFRunLoopDoSources0 + 556 (CoreFoundation + 459804) [0x7fff9731d41c]

50 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17 (CoreFoundation + 517569) [0x7fff9732b5c1]

50 ??? (Google Chrome Framework + 5773252) [0x10a1bd7c4]

50 ??? (Google Chrome Framework + 5915578) [0x10a1e03ba]

50 ??? (Google Chrome Framework + 5774785) [0x10a1bddc1]

50 ??? (Google Chrome Framework + 5955958) [0x10a1ea176]

50 ??? (Google Chrome Framework + 5954601) [0x10a1e9c29]

50 ??? (Google Chrome Framework + 5815434) [0x10a1c7c8a]

50 ??? (Google Chrome Framework + 55784094) [0x10d16f29e]

50 ??? (Google Chrome Framework + 772988) [0x109cf8b7c]

50 ??? (Google Chrome Framework + 850590) [0x109d0ba9e]

50 ??? (Google Chrome Framework + 17156266) [0x10ac988aa]

50 +[NSSavePanel _crunchyRawUnbonedPanel] + 529 (AppKit + 2325133) [0x7fff93904a8d]

50 -[NSSavePanel initWithContentRect:styleMask:backing:defer:] + 835 (AppKit + 6863806) [0x7fff93d58bbe]

50 -[NSSavePanel(NSSavePanelLayout) _initContentView] + 4305 (AppKit + 6946469) [0x7fff93d6cea5]

50 -[NSSavePanel(NSSavePanelLayout) _setupFileBrowserView] + 455 (AppKit + 6941849) [0x7fff93d6bc99]

50 -[FIFinderViewGutsController didChangeTarget] + 103 (FinderKit + 1772503) [0x7fff8d480bd7]

50 -[NSSavePanel _handleCurrentDirectoryChanged:] + 53 (AppKit + 6902725) [0x7fff93d623c5]

50 -[NSSavePanel _updateNewFolderButtonEnabledState] + 57 (AppKit + 6869869) [0x7fff93d5a36d]

50 -[FIFinderView canCreateNewFolder] + 34 (FinderKit + 1805934) [0x7fff8d488e6e]

50 -[FIFinderViewGutsController canCreateNewFolder] + 57 (FinderKit + 1786402) [0x7fff8d484222]

50 TFENode::CanCreateContainer(bool) const + 43 (FinderKit + 364419) [0x7fff8d328f83]

50 TFENode::GetPermissions(unsigned int) const + 145 (FinderKit + 363965) [0x7fff8d328dbd]

50 +[FI_TICloudAccountManager userHasDeclinedUpgrade] + 38 (FinderKit + 2211910) [0x7fff8d4ec046]

50 -[FI_TICloudAccountManager hasDeclinedUpgrade] + 40 (FinderKit + 2211425) [0x7fff8d4ebe61]

50 -[FI_TICloudAccountManager computeLoginState] + 42 (FinderKit + 2210887) [0x7fff8d4ebc47]

50 BRGetPrimaryiCloudAccountAndFirstSyncStatus(bool&, bool&, BRMigrationStatus&) + 145 (FinderKit + 2199820) [0x7fff8d4e910c]

50 BRGetPrimaryiCloudAccountAndFirstSyncStatus + 24 (CloudDocs + 55810) [0x7fff8b06ea02]

50 BRPrimaryiCloudAccountCopyStatus + 197 (CloudDocs + 56153) [0x7fff8b06eb59]

50 -[BRXPCSyncProxy resultWithTimeout:] + 57 (CloudDocs + 120811) [0x7fff8b07e7eb]

50 semaphore_wait_trap + 10 (libsystem_kernel.dylib + 70594) [0x7fff84b423c2]

*50 semaphore_wait_continue + 0 (kernel + 1048512) [0xffffff80002fffc0]





Process: Google Chrome (Chrome) [240]

Path: /Applications/Google Chrome.app/Contents/MacOS/Google Chrome

Architecture: x86_64

Parent: launchd [1]

UID: 501

Task size: 59590 pages (+2)

Pageins: 1 pages

CPU Time: 0.036s

Note: Unresponsive for 111 seconds before sampling

Note: 2 idle work queue threads omitted



Thread 0x783 DispatchQueue 1 50 samples (1-50) priority 46 (base 46)

<thread QoS user interactive (requested user interactive), process unclamped, process received importance donation from WindowServer [178], IO policy important>

50 ??? (Google Chrome + 2852) [0x1099d4b24] 1-50

50 main + 530 (Google Chrome + 3394) [0x1099d4d42] 1-50

50 ChromeMain + 66 (Google Chrome Framework + 13426) [0x109c3f472] 1-50

50 ??? (Google Chrome Framework + 5491734) [0x10a178c16] 1-50

50 ??? (Google Chrome Framework + 5494444) [0x10a1796ac] 1-50

50 ??? (Google Chrome Framework + 55208653) [0x10d0e2acd] 1-50

50 ??? (Google Chrome Framework + 55236706) [0x10d0e9862] 1-50

50 ??? (Google Chrome Framework + 55226343) [0x10d0e6fe7] 1-50

50 ??? (Google Chrome Framework + 662040) [0x109cdda18] 1-50

50 ??? (Google Chrome Framework + 6028227) [0x10a1fbbc3] 1-50

50 ??? (Google Chrome Framework + 5774356) [0x10a1bdc14] 1-50

50 ??? (Google Chrome Framework + 5776782) [0x10a1be58e] 1-50

50 -[NSApplication run] + 682 (AppKit + 524232) [0x7fff9374cfc8] 1-50

50 -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454 (AppKit + 4548931) [0x7fff93b23943] 1-50

50 _DPSNextEvent + 1067 (AppKit + 565486) [0x7fff937570ee] 1-50

50 _BlockUntilNextEventMatchingListInModeWithFilter + 71 (HIToolbox + 198063) [0x7fff850df5af] 1-50

50 ReceiveNextEventCommon + 184 (HIToolbox + 198263) [0x7fff850df677] 1-50

50 RunCurrentEventLoopInMode + 235 (HIToolbox + 198965) [0x7fff850df935] 1-50

50 CFRunLoopRunSpecific + 296 (CoreFoundation + 455480) [0x7fff9731c338] 1-50

50 __CFRunLoopRun + 927 (CoreFoundation + 457023) [0x7fff9731c93f] 1-50

50 __CFRunLoopDoSources0 + 556 (CoreFoundation + 459804) [0x7fff9731d41c] 1-50

50 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17 (CoreFoundation + 517569) [0x7fff9732b5c1] 1-50

50 ??? (Google Chrome Framework + 5773252) [0x10a1bd7c4] 1-50

50 ??? (Google Chrome Framework + 5915578) [0x10a1e03ba] 1-50

50 ??? (Google Chrome Framework + 5774785) [0x10a1bddc1] 1-50

50 ??? (Google Chrome Framework + 5955958) [0x10a1ea176] 1-50

50 ??? (Google Chrome Framework + 5954601) [0x10a1e9c29] 1-50

50 ??? (Google Chrome Framework + 5815434) [0x10a1c7c8a] 1-50

50 ??? (Google Chrome Framework + 55784094) [0x10d16f29e] 1-50

50 ??? (Google Chrome Framework + 772988) [0x109cf8b7c] 1-50

50 ??? (Google Chrome Framework + 850590) [0x109d0ba9e] 1-50

50 ??? (Google Chrome Framework + 17156266) [0x10ac988aa] 1-50

50 +[NSSavePanel _crunchyRawUnbonedPanel] + 529 (AppKit + 2325133) [0x7fff93904a8d] 1-50

50 -[NSSavePanel initWithContentRect:styleMask:backing:defer:] + 835 (AppKit + 6863806) [0x7fff93d58bbe] 1-50

50 -[NSSavePanel(NSSavePanelLayout) _initContentView] + 4305 (AppKit + 6946469) [0x7fff93d6cea5] 1-50

50 -[NSSavePanel(NSSavePanelLayout) _setupFileBrowserView] + 455 (AppKit + 6941849) [0x7fff93d6bc99] 1-50

50 -[FIFinderViewGutsController didChangeTarget] + 103 (FinderKit + 1772503) [0x7fff8d480bd7] 1-50

50 -[NSSavePanel _handleCurrentDirectoryChanged:] + 53 (AppKit + 6902725) [0x7fff93d623c5] 1-50

50 -[NSSavePanel _updateNewFolderButtonEnabledState] + 57 (AppKit + 6869869) [0x7fff93d5a36d] 1-50

50 -[FIFinderView canCreateNewFolder] + 34 (FinderKit + 1805934) [0x7fff8d488e6e] 1-50

50 -[FIFinderViewGutsController canCreateNewFolder] + 57 (FinderKit + 1786402) [0x7fff8d484222] 1-50

50 TFENode::CanCreateContainer(bool) const + 43 (FinderKit + 364419) [0x7fff8d328f83] 1-50

50 TFENode::GetPermissions(unsigned int) const + 145 (FinderKit + 363965) [0x7fff8d328dbd] 1-50

50 +[FI_TICloudAccountManager userHasDeclinedUpgrade] + 38 (FinderKit + 2211910) [0x7fff8d4ec046] 1-50

50 -[FI_TICloudAccountManager hasDeclinedUpgrade] + 40 (FinderKit + 2211425) [0x7fff8d4ebe61] 1-50

50 -[FI_TICloudAccountManager computeLoginState] + 42 (FinderKit + 2210887) [0x7fff8d4ebc47] 1-50

50 BRGetPrimaryiCloudAccountAndFirstSyncStatus(bool&, bool&, BRMigrationStatus&) + 145 (FinderKit + 2199820) [0x7fff8d4e910c] 1-50

50 BRGetPrimaryiCloudAccountAndFirstSyncStatus + 24 (CloudDocs + 55810) [0x7fff8b06ea02] 1-50

50 BRPrimaryiCloudAccountCopyStatus + 197 (CloudDocs + 56153) [0x7fff8b06eb59] 1-50

50 -[BRXPCSyncProxy resultWithTimeout:] + 57 (CloudDocs + 120811) [0x7fff8b07e7eb] 1-50

50 semaphore_wait_trap + 10 (libsystem_kernel.dylib + 70594) [0x7fff84b423c2] 1-50

*50 semaphore_wait_continue + 0 (kernel + 1048512) [0xffffff80002fffc0] 1-50



Thread 0x93d DispatchQueue 2 50 samples (1-50) priority 61 (base 61)

<process unclamped, process received importance donation from WindowServer [178], IO policy important>

50 _dispatch_mgr_thread + 52 (libdispatch.dylib + 32001) [0x7fff8d915d01] 1-50

50 kevent_qos + 10 (libsystem_kernel.dylib + 98294) [0x7fff84b48ff6] 1-50

*50 ??? (kernel + 5838416) [0xffffff8000791650] 1-50



Thread 0xa23 50 samples (1-50) priority 31 (base 31)

<thread QoS legacy (requested legacy), process unclamped, process received importance donation from WindowServer [178], IO policy important>

50 thread_start + 13 (libsystem_pthread.dylib + 4981) [0x7fff8af1a375] 1-50

50 _pthread_start + 168 (libsystem_pthread.dylib + 15248) [0x7fff8af1cb90] 1-50

50 _pthread_body + 131 (libsystem_pthread.dylib + 15379) [0x7fff8af1cc13] 1-50

50 ??? (Google Chrome Framework + 6156716) [0x10a21b1ac] 1-50

50 ??? (Google Chrome Framework + 6172024) [0x10a21ed78] 1-50

50 ??? (Google Chrome Framework + 5952461) [0x10a1e93cd] 1-50

50 ??? (Google Chrome Framework + 6028227) [0x10a1fbbc3] 1-50

50 ??? (Google Chrome Framework + 5774356) [0x10a1bdc14] 1-50

50 ??? (Google Chrome Framework + 5776404) [0x10a1be414] 1-50

50 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270 (Foundation + 573025) [0x7fff96490e61] 1-50

50 CFRunLoopRunSpecific + 296 (CoreFoundation + 455480) [0x7fff9731c338] 1-50

50 __CFRunLoopRun + 1356 (CoreFoundation + 457452) [0x7fff9731caec] 1-50

50 __CFRunLoopServiceMachPort + 212 (CoreFoundation + 460324) [0x7fff9731d624] 1-50

50 mach_msg_trap + 10 (libsystem_kernel.dylib + 70534) [0x7fff84b42386] 1-50

*50 ipc_mqueue_receive_continue + 0 (kernel + 833088) [0xffffff80002cb640] 1-50



Thread 0xa24 50 samples (1-50) priority 31 (base 31)

<thread QoS legacy (requested legacy), process unclamped, process received importance donation from WindowServer [178], IO policy important>

50 thread_start + 13 (libsystem_pthread.dylib + 4981) [0x7fff8af1a375] 1-50

50 _pthread_start + 168 (libsystem_pthread.dylib + 15248) [0x7fff8af1cb90] 1-50

50 _pthread_body + 131 (libsystem_pthread.dylib + 15379) [0x7fff8af1cc13] 1-50

50 ??? (Google Chrome Framework + 6156716) [0x10a21b1ac] 1-50

50 ??? (Google Chrome Framework + 6172024) [0x10a21ed78] 1-50

50 ??? (Google Chrome Framework + 5952461) [0x10a1e93cd] 1-50

50 ??? (Google Chrome Framework + 6028227) [0x10a1fbbc3] 1-50

50 ??? (Google Chrome Framework + 5771473) [0x10a1bd0d1] 1-50

50 ??? (Google Chrome Framework + 6361006) [0x10a24cfae] 1-50

50 kevent + 10 (libsystem_kernel.dylib + 98246) [0x7fff84b48fc6] 1-50

*50 ??? (kernel + 5838416) [0xffffff8000791650] 1-50



Thread 0xa27 50 samples (1-50) priority 31 (base 31)

<thread QoS legacy (requested legacy), process unclamped, process received importance donation from WindowServer [178], IO policy important>

15 read + 10 (libsystem_kernel.dylib + 99422) [0x7fff84b4945e] 1-15

*15 hndl_unix_scall64 + 22 (kernel + 2034230) [0xffffff80003f0a36] 1-15

*15 unix_syscall64 + 593 (kernel + 6465329) [0xffffff800082a731] 1-15

*15 read_nocancel + 115 (kernel + 6065587) [0xffffff80007c8db3] 1-15

*15 ??? (kernel + 6066250) [0xffffff80007c904a] 1-15

*15 ??? (kernel + 6087592) [0xffffff80007ce3a8] 1-15

*15 ??? (kernel + 5998115) [0xffffff80007b8623] 1-15

*15 lck_mtx_sleep + 132 (kernel + 966116) [0xffffff80002ebde4] 1-15

*15 thread_block_reason + 175 (kernel + 1005615) [0xffffff80002f582f] 1-15

*15 ??? (kernel + 1019164) [0xffffff80002f8d1c] 1-15

*15 machine_switch_context + 316 (kernel + 1891868) [0xffffff80003cde1c] 1-15

35 thread_start + 13 (libsystem_pthread.dylib + 4981) [0x7fff8af1a375] 16-50

35 _pthread_start + 168 (libsystem_pthread.dylib + 15248) [0x7fff8af1cb90] 16-50

35 _pthread_body + 131 (libsystem_pthread.dylib + 15379) [0x7fff8af1cc13] 16-50

35 ??? (Google Chrome Framework + 6156716) [0x10a21b1ac] 16-50

35 ??? (Google Chrome Framework + 3603829) [0x109fabd75] 16-50

35 sleep + 86 (libsystem_c.dylib + 523171) [0x7fff861afba3] 16-50

35 sleep + 42 (libsystem_c.dylib + 523127) [0x7fff861afb77] 16-50

35 __semwait_signal + 10 (libsystem_kernel.dylib + 94726) [0x7fff84b48206] 16-50

*35 semaphore_wait_continue + 0 (kernel + 1048512) [0xffffff80002fffc0] 16-50



Thread 0xa38 50 samples (1-50) priority 31 (base 31)

<thread QoS legacy (requested legacy), process unclamped, process received importance donation from WindowServer [178], IO policy important>

50 thread_start + 13 (libsystem_pthread.dylib + 4981) [0x7fff8af1a375] 1-50

50 _pthread_start + 168 (libsystem_pthread.dylib + 15248) [0x7fff8af1cb90] 1-50

50 _pthread_body + 131 (libsystem_pthread.dylib + 15379) [0x7fff8af1cc13] 1-50

50 ??? (Google Chrome Framework + 6156716) [0x10a21b1ac] 1-50

50 ??? (Google Chrome Framework + 6169501) [0x10a21e39d] 1-50

50 ??? (Google Chrome Framework + 6158189) [0x10a21b76d] 1-50

50 ??? (Google Chrome Framework + 6160765) [0x10a21c17d] 1-50

50 ??? (Google Chrome Framework + 6098475) [0x10a20ce2b] 1-50

50 __psynch_cvwait + 10 (libsystem_kernel.dylib + 93874) [0x7fff84b47eb2] 1-50

*50 psynch_cvcontinue + 0 (pthread + 30218) [0xffffff7f8121260a] 1-50



Thread 0xa3c 50 samples (1-50) priority 31 (base 31)

<thread QoS legacy (requested legacy), process unclamped, process received importance donation from WindowServer [178], IO policy important>

50 thread_start + 13 (libsystem_pthread.dylib + 4981) [0x7fff8af1a375] 1-50

50 _pthread_start + 168 (libsystem_pthread.dylib + 15248) [0x7fff8af1cb90] 1-50

50 _pthread_body + 131 (libsystem_pthread.dylib + 15379) [0x7fff8af1cc13] 1-50

50 ??? (Google Chrome Framework + 6156716) [0x10a21b1ac] 1-50

50 ??? (Google Chrome Framework + 6172024) [0x10a21ed78] 1-50

50 ??? (Google Chrome Framework + 55262166) [0x10d0efbd6] 1-50

50 ??? (Google Chrome Framework + 55261812) [0x10d0efa74] 1-50

50 ??? (Google Chrome Framework + 5952461) [0x10a1e93cd] 1-50

50 ??? (Google Chrome Framework + 6028227) [0x10a1fbbc3] 1-50

50 ??? (Google Chrome Framework + 5774356) [0x10a1bdc14] 1-50

50 ??? (Google Chrome Framework + 5775759) [0x10a1be18f] 1-50

50 CFRunLoopRunSpecific + 296 (CoreFoundation + 455480) [0x7fff9731c338] 1-50

50 __CFRunLoopRun + 1356 (CoreFoundation + 457452) [0x7fff9731caec] 1-50

50 __CFRunLoopServiceMachPort + 212 (CoreFoundation + 460324) [0x7fff9731d624] 1-50

50 mach_msg_trap + 10 (libsystem_kernel.dylib + 70534) [0x7fff84b42386] 1-50

*50 ipc_mqueue_receive_continue + 0 (kernel + 833088) [0xffffff80002cb640] 1-50

Mac mini, OS X El Capitan (10.11.3)

Posted on Mar 13, 2016 11:11 PM

Reply
1 reply

Apr 25, 2016 7:09 AM in response to Deficek

I have the same issue, and it was manifesting itself when trying to create a new file to add to a project in XCode. When my Mac Mini gets into this state, XCode completely hangs and the beachball spins until I force quit the application whenever it tries to open the file dialog.


Looking at the stack traces I was getting, and the one you posted here, I noticed iCloud in the traces. On a hunch, I went in to settings and tried to change my iCloud settings, and saw the Settings app hang exactly like XCode or Chrome.


From there, after a reboot, I went in and completely disabled iCloud (I only use my mini for development, so in my particular case, the cloud integration isn't super important). It's now been a couple of weeks, and I haven't had the issue, where normally it would show up after a couple of days. I'm pretty confident now that iCloud is the source of this particular bug, and possibly that resetting iCloud (or creating a new user account) would fix the problem, but for me, I'm just leaving all of the cloud functionality turned off.

Mac hang on any file operation

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