underabluepen
Level 1 (0 points)

Q: Safari web content quit unexpectedly (frequently)

Mid-2012 Macbook Pro running OS X Lion (10.7.5), with Safari 6.1.6.

 

Safari has crashed infrequently in the past which was manageable but in the last couple of weeks it doesn't slow down or get the rainbow pinwheel of death it just quits and get the error message 'safari web content quit unexpectedly'. Sent the report to Apple multiple times (this happens maybe 10+ times a day over the past few days) but haven't been sent a fix. Seems to happen sometimes when scrolling down Facebook/Tumblr or when on news sites like Independent/Guardian/Telegraph - obviously this is very very very unhelpful because right now I'm putting in for university funding and accommodation which is very time sensitive and has to be done in one browser session. Anyone please advise?

MacBook Pro, Mac OS X (10.7.5)

Posted on Mar 14, 2016 2:08 AM

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underabluepen

Q: Safari web content quit unexpectedly (frequently)

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  • by D.Cohen,

    D.Cohen D.Cohen Mar 14, 2016 2:20 AM in response to underabluepen
    Level 6 (8,424 points)
    Desktops
    Mar 14, 2016 2:20 AM in response to underabluepen

    If you have problems opening webpages, take a look at these troubleshooting techniques suggested by Apple.

    https://support.apple.com/en-us/HT204098


    Go to Safari menu (At the very top right side of your screen next to Apple icon), choose "Quit Safari"

    press "Shift" button and while holding this button on your keyboard single click on the Safari icon on your Dock.


    Open Safari - Preferences - Privacy - Remove All Website Data.


    Open the Go menu with Option (Alt) key pressed - Library - locate Safari folder and move it to your desktop. Restart your Mac, open Safari and delete the folder from your desktop.


    Also, you may try these steps:


    Restart your Mac.


    Try Safe Boot:


    - Shut down your Mac

    - Wait until your computer turns off and after that press the Power button

    - Right after you hear the startup tone, press and hold the Shift key

    - Release the Shift key when you see a grey Apple sign and the progress bar below this sign

    - After your Mac boots up, restart it as you usually do.


    If this doesn't help, follow the instructions below:


    - Shut down your Mac

    - Wait until your computer turns off and after that press the Power button

    - Right after you hear the startup tone, press and hold the Shift key

    - Release the Shift key when you see a grey Apple sign and the progress bar below this sign

    - Once you see Desktop, start a Disk Utility scan to detect and repair file system errors (don't forget to choose your main hard drive)

    - Click on Verify Disk and then, if asked to fix problems, on Repair Disk

    - After this, click on Verify Disk Permissions and then on Repair Disk Permissions

    - After the process is finished, shut down your Mac and turn it back on after about 30 seconds


    I'd also recommend upgrading your operating system. It's always better to use the most recent version.


    Hope this helps!