Q: iphone apps not upgrading on iphone
Changed the apple id on my wife's iphone 5 and redownloaded all the apps under her ID.
However can't upgrade apps on iphone as window pop up keeps asking for old ID.
Have changed to new ID on both iphone and apple store to no avail. Help !
iPhone 5s, OS X El Capitan (10.11.3)
Posted on Mar 14, 2016 10:01 AM
To clarify the problem before following your advice.
This problem makes no sense. My wife's ID has always been
correct on her phone. I deleted my ID that was used to share apps w her. I since
downloaded her apps using her ID. Why won't the phone update them?
Keeps asking for the shared ID and password.....that are no longer associated with
any of her apps........?
Also if your instructions are for some reason still relevant then
They are not very clear. To review -
I sign out of Find Iphone and iCloud.
then do reset, Erase all content and settings.
Then restart phone, enter her ID and passcode
Then do an itunes restore? Correct or not?
Posted on Mar 15, 2016 1:57 AM