HT204770: Get help with iOS update and restore errors
Learn about Get help with iOS update and restore errors
-
All replies
-
Helpful answers
-
Mar 14, 2016 12:07 PM in response to veruccsaby Limnos,iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/HT203361 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - includes list of iTunes error codes
== Error -54 ==
From an OS9 reference, error -54 is a software lock on a file or a permissions error. (Although there is no formal list of OSX error code some of the old codes still apply to OSX .)
First, try simply restarting your computer.
Try quitting iTunes, then deleting the .xml (not .itl !) version of the library file in the iTunes folder (iTunes will generate a new one).
iTunes Library cannot be saved (Error -54) - https://discussions.apple.com/thread/1912814 - various things to try.
Unknown error (-54) while syncing ipod - https://discussions.apple.com/thread/1082953 - problem was locked files
Why does iTunes keep showing a -54 error when I sync my iPad? - https://discussions.apple.com/thread/3727114
-
Mar 15, 2016 9:28 AM in response to veruccsaby Linc Davis,Please sign in to the iTunes Store, and if you use iBooks, to the iBooks Store as well. If you use iCloud, sign in to that, too. Then log out of your OS X account or restart the computer. Test.
If you still get the error, you may have to select
Settings ▹ General ▹ Reset ▹ Reset All Settings
on the mobile device.