sevalho

Q: Can't open pictures with preview after installing Photos app.

Even if I set the permissions correctly the following message always appears: "The file “photo-000.jpg” couldn’t be opened because you don’t have permission to view it. To view or change permissions, select the item in the Finder and choose File > Get Info."

Seriously, why am I obligated to import every single jpg to the photos app? This is simply, amazingly terrible, please tell me there is a solution to this!!

MacBook Pro

Posted on Mar 14, 2016 8:02 PM

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Q: Can't open pictures with preview after installing Photos app.

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  • by LarryHN,

    LarryHN LarryHN Mar 14, 2016 8:32 PM in response to sevalho
    Level 10 (85,697 points)
    Photos for Mac
    Mar 14, 2016 8:32 PM in response to sevalho

    You need to provide details  - with what you have posted no one can understand your issue much less give you a solution -- what software and versions? Exactly how are you trying to open the photos? Where is their source (if they are not in the Photos library then they certainly do have to be imported)? As a hint spend your time and energy providing reverent details rather than writing  editorials

     

    LN

  • by sevalho,

    sevalho sevalho Mar 14, 2016 8:52 PM in response to LarryHN
    Level 1 (1 points)
    Mar 14, 2016 8:52 PM in response to LarryHN

    ok

    OS X El capitan 10.11.3

    Photos version 1.3

    Preview version 8.1

    Since I opened photos app for the first time, every .jpg, .pdf and other image files I try to open gives me the same message: "The file “photo-000.jpg” couldn’t be opened because you don’t have permission to view it. To view or change permissions, select the item in the Finder and choose File > Get Info."

    I go to get info and the permission is already set to read and write, but I can't open the file anyway. I can only import it to photos app and there I can see it.

    I just recently updated to el capitan, and I tend to organise my pictures in folders, but now it seems that the only way the computer will let me view the pictures is if I import them to the Photos app. And its not just pictures, its books, pdf files, anything, imagine. I can't work.

    Before I opened the app for the first time I could open jpg of pdf files in preview just as usual. I don't understand how opening the app could do this.

    And it also leaves the preview app useless.

    What should I do to solve this?

  • by LarryHN,

    LarryHN LarryHN Mar 14, 2016 9:00 PM in response to sevalho
    Level 10 (85,697 points)
    Photos for Mac
    Mar 14, 2016 9:00 PM in response to sevalho

    where is your Photos library located?

     

    And note that Photos is NOT a photo viewer - it is a photo manager and can only work with photos that have been imported into its library

     

     

    I still do not understand what you are doing or what you are expecting

     

    LN

  • by sevalho,

    sevalho sevalho Mar 14, 2016 9:18 PM in response to LarryHN
    Level 1 (1 points)
    Mar 14, 2016 9:18 PM in response to LarryHN

    Thank you for your persistence.

    I will try to be as clear as I can.

    Until yesterday everything was working as usual. I read a lot of books and articles in my computer, I have hundreds of articles and books in it. The application I use to open these pdf files is Preview. Yesterday I was reading an article and I realised I had never opened this Photos app since I upgraded to El capitan. In the previous system I used the old iPhotos. So I opened Photos and it started importing and sorting my iPhotos library, as it was going to take a long time I quit all the other applications and left the computer alone for a while.

    As I came back Photos was set up, with the old iPhoto library, it seemed all right, so I quit photos and try to resume reading my article. When I double click the pdf file a message appears

    "The file "xxxx” couldn’t be opened because you don’t have permission to view it. To view or change permissions, select the item in the Finder and choose File > Get Info."

    But in get info the permission is already set to read and write, and I'm the only user of this computer.

    From this point I realise that every single file I try to open with Preview gives me the same message. For example png files, pdf files, jpg files. Basically anything I try to open by double clicking, by command + O, by right clicking and choosing open with, takes me to the same message telling me I have no permission.

    I know it has something to do with opening the Photos app, as it happened immediately after I opened it for the first time. And now I can't read my files.

  • by Jarawalking,

    Jarawalking Jarawalking Oct 11, 2016 5:43 PM in response to sevalho
    Level 1 (4 points)
    Photos for Mac
    Oct 11, 2016 5:43 PM in response to sevalho

    Go to your Finder "Go" menu hold the option key to choose "Library". Then go to Preferences/com.apple.Preview.plist and delete that file. Relaunch Preview.