bmcrob

Q: Music won't sync

So I just changed my sim card and had to restore my phone and when it finished restoring I noticed that none of my music synced onto my phone. Like on iTunes it says I only have 7 songs on my phone when I should have 2000. On my music app when I have wifi my songs are there but when I turn off my wifi the songs cannot be played. Even songs that I bought. I backed up my phone before I restored it and the songs are in my iTunes, I just don't know how to sync my music without using iCloud.

iPhone 5s, iOS 9.2.1

Posted on Mar 14, 2016 8:40 PM

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Q: Music won't sync

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  • by braden85,

    braden85 braden85 Mar 16, 2016 7:52 AM in response to bmcrob
    Community Specialists
    Mar 16, 2016 7:52 AM in response to bmcrob

    Hey there bmcrob,

     

    It sounds like you have restored your phone and your music from Apple Music is showing on your iPhone, but it is not downloaded for offline playing. Here is an article with information about saving these songs to your phone:

    Download songs, albums, and playlists to listen to offline

    You can download songs, albums, or playlists to your device so that you can listen to them when you're not connected to the Internet.* You must download songs, albums, or playlists on each device that you want to use for offline listening.

    *You can download music on up to 10 devices. These songs are accessible only during your Apple Music membership.

    On your iPhone, iPad, or iPod touch

    1. In the Music app, find the item that you want to download.
    2. Tap the More Options icon   to the right of the song, album, or playlist name.
    3. Tap the Download icon  to the right of the item's artwork. If you see a  instead of the download icon, the item isn't in your iCloud Music Library. Tap the  to add the item to My Music, then tap the download icon to download the item to your device.

    Songs and albums appear under My Music > Library. Playlists appear under My Music > Playlists.

     

    Add music from the Apple Music catalog to your library on your iPhone, iPad, iPod touch, Mac, or PC - Apple Support

    https://support.apple.com/en-us/HT204839

     

    Take care, and thanks for visiting the Apple Support Communities.