What if your Apple ID is disabled?
what if you disabled your Apple ID, what do you do? I try to download a(n) app but a banner pops up saying "your Apple ID has been disabled" what do I do?
iPhone 5c, iOS 9.2.1
Follow these steps if your Apple ID has been locked:
- Open Safari on a Mac.
- Visit Apple's iForgot site.
- Enter the First Name, Last Name and Current Email Address fields.
- Click Next.
- If you have two-step verification enabled you'll need to enter the Recovery Key. If you don't have two-step enabled skip to the next step. You should have the recovery key printed out and stored safely somewhere. Enter the number and click Next. Select the phone number used for two-step verification and click Continue. Enter the Verification Code and press Continue.
- Enter the New Password and Confirm Password fields.
- Click Reset Password.
You will now have reset the password for your Apple ID. This also unlocks the account and enables you to start using it again. You will need to use the new password with all your accounts on your iPhone and Mac.
