Hi Apple,
When I sync my iPhone 6S Plus with iTunes I receive a message this message, "iTunes could not backup the iPhone because the backup was corrupt or not compatible with the iPhone. Delete the backup for this iPhone, then try again." How do I locate the corrupt backup so I can delete and backup this phone?
Please help me out asap ...
iPhone 6s Plus, iOS 9.2.1
Hey, I've just had the same problem (for the first time). So I deleted all my backups. But iTunes still gives me the same message: iTunes could not backup the iPhone because the backup was corrupt or not compatible with the iPhone. Delete the backup for this iPhone, then try again Not sure what to do... Restarted. Signed in an out of iTunes. Any ideas?
In iTunes > Edit > Preferences > Devices > select your backup and click the delete button.
So after delete the backup i can hit the button backup now Right..!
Yes.
I suppose you have iTunes 12.3.2, right?
Yea i have iTunes 12.3.2.35 anyway That helped me mate ...... Thank you #ckuan .. Thanks you so much
You're welcome.
You can ignore my last message. I figured how to delete the old backups manually in the library.
Which Windows & iTunes version are you using?
Did you read the whole thread?
iTunes says iPhone backup is corrupted
