I only have 100 ish photos and like 3 apps and my phone is saying I don't have any storage

I Have been getting a message saying that I don't have anymore storage and I had to delet almost all of my apps just to download one app. And I want to reset my whole phone but I don't want to delet everything. So is there an easier way to figure this out. Because I know I haven't used all my storage up there is no way.

iPhone 5c, iOS 9.2.1

Posted on Mar 15, 2016 7:11 AM

Reply
1 reply

Mar 16, 2016 2:41 PM in response to Asansonem

Hi Asansonem,

I understand you are getting a message that your iPhone is running out of space. The resources below will explain how to check the capacity of your iPhone to see exactly what is taking up the space. If you have not done so already, you should make a backup of your iPhone. As an additional precaution, I would suggest importing your pictures and transferring your iTunes purchases to your computer as well. Then you can restore your iPhone from the backup. If the issues with your internal storage persist, you can restore your iPhone as New. I'll include some resources below that will provide additional information.


Check your storage on your iPhone, iPad, and iPod touch


How toback upyour devices using iCloud or iTunes


Import photos and videos from your iPhone, iPad, or iPod touch to your computer


Redownload or transfer your iTunes Store purchases from an iPhone, iPad, or iPod to a computer


How to erase your iOS device and then set it up as a new device or restore it from backups


Take care,

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I only have 100 ish photos and like 3 apps and my phone is saying I don't have any storage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.